{"id":9956,"date":"2010-11-30t23:54:08","date_gmt":"2010-12-01t03:54:08","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=9956"},"modified":"2024-11-19t21:34:42","modified_gmt":"2024-11-20t02:34:42","slug":"hi-tech-fuels-client-retention-revenue-growth-at-top-100-firms","status":"publish","type":"post","link":"\/\/www.g005e.com\/2010\/11\/30\/hi-tech-fuels-client-retention-revenue-growth-at-top-100-firms\/","title":{"rendered":"top 100 firms: new technologies boost client retention and revenue growth"},"content":{"rendered":"<p><strong>survey shows 82% of cpas at top 100 accounting firms tie new technology adoption to client retention and firm growth.<\/strong><\/p>\n<p style=\"text-align: center;\"><em><a href=\"http:\/\/www.fujitsu.com\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10039 aligncenter\" style=\"border: 1px solid black; margin-top: 2px; margin-bottom: 2px;\" title=\"fujitsu logo\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2010\/11\/fujitsu-logo.gif\" alt=\"\" width=\"78\" height=\"38\" \/><\/a><\/em><em> <\/em><\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/speedtax.com\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10047 aligncenter\" style=\"border: 1px solid black; margin-top: 2px; margin-bottom: 2px;\" title=\"logo speedtax\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2010\/11\/logo-speedtax1-e1291173830750.jpg\" alt=\"\" width=\"75\" height=\"28\" \/><\/a><\/p>\n<p style=\"text-align: left;\"><em>bay street group research finds accounting firm partners are          embracing document management and software-as-a-service solutions to          meet client needs and expectations<\/em>.<\/p>\n<p style=\"text-align: left;\">laguna hills, calif.&#8211;(business wire)&#8211;the accounting profession\u2019s largest u.s. firms believe they are nearly        100 percent focused on client needs and expectations, and perceived by        their clients as technologically savvy with the adoption of paperless        and cloud-based technologies to speed productivity.<\/p>\n<blockquote><p>\u201cit\u2019s clear that        firms must provide as many resources as possible to save their clients        time and money. these include easy-to-use portals and other applications        to enable the exchange of documents and information.\u201d<\/p><\/blockquote>\n<p style=\"text-align: center;\"><a href=\"http:\/\/baystreetgroup.com\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10052 aligncenter\" style=\"border: 1px solid black; margin-top: 2px; margin-bottom: 2px;\" title=\"bay street group logo - web 200\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2010\/11\/bay-street-group-logo-web-200.png\" alt=\"\" width=\"200\" height=\"25\" srcset=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2010\/11\/bay-street-group-logo-web-200.png 200w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2010\/11\/bay-street-group-logo-web-200-190x23.png 190w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a><\/p>\n<p style=\"text-align: left;\">these and other preliminary findings are the result of a new study        commissioned by <a href=\"http:\/\/www.fujitsu.com\" target=\"_blank\">fujitsu<\/a> and <a href=\"http:\/\/www.speedtax.com\" target=\"_blank\">speedtax<\/a>,        and conducted by the <a href=\"http:\/\/cts.businesswire.com\/ct\/ct?id=smartlink&amp;url=http%3a%2f%2fbaystreetgroup.com%2f&amp;esheet=6516896&amp;lan=en-us&amp;anchor=bay+street+group&amp;index=3&amp;md5=8b038ff32729677b9c93e2c2fcc22187\" target=\"_blank\">bay        street group<\/a>, a ny-based custom research and strategic consulting        firm for the professional tax, accounting and finance community.<\/p>\n<p><!--more-->fujitsu, the market leader in document imaging scanners and services,        and speedtax, a provider of software-as-a-service (saas), fully        automated sales tax management solutions, formed an alliance earlier        this year to help cpas and accountants understand the integral,        client-focused relationship between document management, saas and sales        tax\/compliance. the new alliance offers combined thought leadership from        both companies, which translates into business value for cpa firms of        all sizes.<\/p>\n<p>managing partners, partners, senior executives and senior staff from <em>accounting        today\u2019s<\/em> <a href=\"http:\/\/www.accountingtoday.com\/news\/accounting-today-top-100-firms-2010-53590-1.html?zkprintable=true\" target=\"_blank\">top        100 firms for 2010<\/a> participated in the survey; and while the full        results and analysis will be released in january 2010, here are the        top-line preliminary findings:<\/p>\n<ul>\n<li class=\"bwlistitemmargb\"> with an overwhelming 82% of respondents believing new technologies are          changing client expectations \u2013 and nearly 90% stating they are          perceived by clients as technologically advanced \u2013 almost 75% of          respondents believe their firms need to provide multiple document          scanners to their staff and adopt new saas solutions.<\/li>\n<li class=\"bwlistitemmargb\"> firms should position themselves with clients as a true business          partner by discussing commitment and focus; 94% of respondents believe          their firms are highly focused on client needs and expectations.<\/li>\n<li class=\"bwlistitemmargb\"> through the adoption of workflow, scanning and saas solutions, firms          can demonstrate they have the experience and knowledge to make any          client matter more efficient and productive.<\/li>\n<\/ul>\n<figure id=\"attachment_6854\" class=\"thumbnail wp-caption alignleft\" style=\"width: 125px\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6854\" title=\"james bourke\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2010\/05\/james-bourke.gif\" alt=\"\" width=\"125\" height=\"175\" srcset=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2010\/05\/james-bourke.gif 125w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2010\/05\/james-bourke-103x145.gif 103w\" sizes=\"auto, (max-width: 125px) 100vw, 125px\" \/><figcaption class=\"caption wp-caption-text\">bourke<\/figcaption><\/figure>\n<p>\u201cthe systems and processes implemented by the top 100 firms are a good        litmus test that all other firms \u2013 from sole practitioners to large,        local organizations \u2013 should follow,\u201d said jim bourke, cpa.citp, partner        at withumsmith+brown, pc. bourke recently authored <a href=\"http:\/\/cts.businesswire.com\/ct\/ct?id=smartlink&amp;url=http%3a%2f%2fwww.fujitsu.com%2fdownloads%2fcomp%2ffcpa%2fscanners%2fspeedtax_wp.pdf&amp;esheet=6516896&amp;lan=en-us&amp;anchor=%e2%80%9c3+key+tech+strategies+of+successful+21st+century+accounting+firms%2c%e2%80%9d&amp;index=5&amp;md5=86d97aa4c8238aee80cba96448b940ba\" target=\"_blank\">\u201c3        key tech strategies of successful 21<sup>st<\/sup> century accounting        firms\u201d<\/a> (10 pages, pdf), a white paper describing how competitive, growth-oriented        firms are leveraging technologies like document management and saas to        better serve clients and improve internal operations. \u201cit\u2019s clear that        firms must provide as many resources as possible to save their clients        time and money. these include easy-to-use portals and other applications        to enable the exchange of documents and information.\u201d<\/p>\n<p>\u201cwe\u2019re thrilled that executive management in the nation\u2019s largest firms        recognize the significance of leveraging document management, saas and        related workflow technologies, but we\u2019re even more pleased that the        firms realize they need to talk about making a commitment to solve        client problems through technology implementation and experience,\u201d said        scott francis, vice president of marketing at fujitsu. \u201cthis shows that        productivity has been elevated to a more strategic level rather than        focusing solely on task-based processes. for example, firms that        consistently educate clients about the business advantages of        document-management technologies have a good opportunity to increase        client retention.\u201d<\/p>\n<p>\u201cspeedtax has spent the last three years educating the profession on        saas-based sales tax services, and along with fujitsu, how document        management integrates to improve workflow; these preliminary findings        appear to validate our activities,\u201d said anton donde, ceo at speedtax.        \u201cwe look forward to continuing to work on education and thought        leadership initiatives that further contribute to firm growth via client        satisfaction and retention.\u201d<\/p>\n<p><strong>about fujitsu<\/strong><\/p>\n<p>fujitsu is a leading provider of ict-based business solutions for the        global marketplace. with approximately 170,000 employees supporting        customers in 70 countries, fujitsu combines a worldwide corps of systems        and services experts with highly reliable computing and communications        products and advanced microelectronics to deliver added value to        customers. headquartered in tokyo, fujitsu limited (tse:6702) reported        consolidated revenues of 4.6 trillion yen (us$50 billion) for the fiscal        year ended march 31, 2010. for more information, please see:\u00a0<a href=\"http:\/\/www.fujitsu.com\" target=\"_blank\">www.fujitsu.com<\/a><\/p>\n<p><strong>about fujitsu computer products of america, inc.<\/strong><\/p>\n<p>fujitsu computer products of america, inc. is an established leader in        the document imaging industry, delivering innovative scanning solutions        and services that enable our customers to solve critical business        productivity issues and streamline operations. we provide cutting-edge        document capture solutions for business and personal environments,        backed by a comprehensive portfolio of service and support programs. for        more information about fujitsu document imaging solutions and services,        please call 800-626-4686. for more information, please see:<strong> <\/strong><a href=\"http:\/\/us.fujitsu.com\/fcpa\" target=\"_blank\"><strong>http:\/\/us.fujitsu.com\/fcpa<\/strong><\/a><\/p>\n<p><strong>about speedtax<\/strong><\/p>\n<p>speedtax is an easy-to-use, affordable and technologically advanced        software-as-a-service sales tax solution. speedtax performs real-time,        automated sales tax calculations, integrates seamlessly with its        customers\u2019 financial or e-commerce systems, and provides automatic        returns preparation and filing, while enabling reporting, treasury        management and audit defense with sophisticated, web-based compliance        management and reporting tools. speedtax currently keeps customers        up-to-date on more than 17,000 taxing jurisdictions nationwide. speedtax        helps businesses of all sizes to accurately and affordably outsource the        most tedious, repetitious and time-consuming aspects of sales tax        compliance \u2013 researching, calculating, posting, reporting and remitting        sales taxes \u2013 while simultaneously acquiring the ability to better        manage their business via online, real-time access to sales tax data.        for more information, visit <a href=\"http:\/\/www.speedtax.com\" target=\"_blank\">www.speedtax.com<\/a>,        or call 888-349-2441.<\/p>\n<p class=\"bwalignc\">\n<div id=\"releasebottom\">\n<div class=\"ndmsection\">\n<div class=\"epi-fontsm\"><strong>permalink:<\/strong><a href=\"http:\/\/www.businesswire.com\/news\/home\/20101118005254\/en\/survey-shows-82-top-100-accounting-firm\" target=\"_blank\"> http:\/\/www.businesswire.com\/news\/home\/20101118005254\/en\/survey-shows-82-top-100-accounting-firm<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>survey shows 82% of cpas at top 100 accounting firms tie new technology adoption to client retention and firm growth. bay street group research finds accounting firm partners are embracing document management and software-as-a-service solutions to meet client needs and &hellip; <a href=\"\/\/www.g005e.com\/2010\/11\/30\/hi-tech-fuels-client-retention-revenue-growth-at-top-100-firms\/\">continued<\/a><\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1905,2254,5],"tags":[99,534,127,25,611,1081,936,84],"class_list":["post-9956","post","type-post","status-publish","format-standard","hentry","category-clients-and-service","category-growth","category-outlook","tag-client","tag-growth","tag-clients","tag-retention","tag-revenue","tag-satisfaction","tag-service","tag-vendor"],"acf":[],"yoast_head":"<!-- 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