{"id":8706,"date":"2010-09-20t17:08:12","date_gmt":"2010-09-20t21:08:12","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=8706"},"modified":"2022-11-06t21:23:38","modified_gmt":"2022-11-07t02:23:38","slug":"back-to-basics-with-client-service","status":"publish","type":"post","link":"\/\/www.g005e.com\/2010\/09\/20\/back-to-basics-with-client-service\/","title":{"rendered":"back to basics with client service"},"content":{"rendered":"
three rock-solid principles.<\/strong><\/p>\n by rick telberg<\/em><\/p>\n it shouldn’t take an economic downturn and cutthroat competition for accounting firms to rekindle their interest in optimizing client service, satisfaction and retention.<\/p>\n “it should be at the top of the agenda all the time,” sandra wiley, coo at boomer consulting was telling me.<\/p>\n but with the economy of the new normal, client service has become a hot topic.<\/p>\n