{"id":8654,"date":"2010-09-20t11:03:01","date_gmt":"2010-09-20t15:03:01","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=8654"},"modified":"2019-07-25t13:44:09","modified_gmt":"2019-07-25t17:44:09","slug":"the-three-big-how-tos-for-client-satisfaction-surveys","status":"publish","type":"post","link":"\/\/www.g005e.com\/2010\/09\/20\/the-three-big-how-tos-for-client-satisfaction-surveys\/","title":{"rendered":"the three big how-to’s for client satisfaction surveys"},"content":{"rendered":"
what you need to know to get started today.<\/strong><\/p>\n a record number of accounting firm professionals joined last week’s webinar on client service, satisfaction and retention, produced by the seven keys to successful cpa firm management<\/a>.<\/p>\n co-presenter jean caragher of capstone marketing<\/a> summed it up at one point, saying, “the bottom line: every cpa firm claims to deliver excellent client service.”<\/p>\n but, she added, “how does your firm support that claim?\u00a0 do you have a formal client satisfaction and retention program?”<\/p>\n if not, today is the day to start.<\/p>\n here’s how: read more →<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" what you need to know to get started today.<\/strong><\/p>\n a record number of accounting firm professionals joined last week’s webinar on client service, satisfaction and retention, produced by the seven keys to successful cpa firm management<\/a>.<\/p>\n