{"id":8233,"date":"2010-08-20t00:42:37","date_gmt":"2010-08-20t04:42:37","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=8233"},"modified":"2015-10-23t03:46:59","modified_gmt":"2015-10-23t07:46:59","slug":"four-tough-questions-facing-every-accounting-firm-about-client-service","status":"publish","type":"post","link":"\/\/www.g005e.com\/2010\/08\/20\/four-tough-questions-facing-every-accounting-firm-about-client-service\/","title":{"rendered":"four tough questions facing every accounting firm about client service"},"content":{"rendered":"
and dozens of possible answers!<\/strong><\/p>\n at a recent staff workshop, there was a brainstorming session to answer some key questions about what constitutes excellence in client service. four questions were placed on the table:<\/p>\n 1. how can we make it easier for our clients to do business with us?<\/strong><\/p>\n 2. how do we meet and exceed expectations?<\/strong><\/p>\n 3. how do we overcome an attitude of indifference on our part towards the customer?<\/strong><\/p>\n 4. how do we make the workplace a more positive place to work?<\/strong><\/p>\n here are the results from the attendees. how many of these items could you deploy in your office?<\/p>\n