{"id":81878,"date":"2021-04-28t13:00:41","date_gmt":"2021-04-28t17:00:41","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=81878"},"modified":"2022-12-22t00:43:30","modified_gmt":"2022-12-22t05:43:30","slug":"what-who-leads-firms-to-better-service","status":"publish","type":"post","link":"\/\/www.g005e.com\/2021\/04\/28\/what-who-leads-firms-to-better-service\/","title":{"rendered":"what + who leads firms to better service"},"content":{"rendered":"
<\/a>you need commitment + competency.<\/strong><\/p>\n by gary bolinger<\/i><\/p>\n you may remember the old abbott and costello routine \u201cwho\u2019s on first.\u201d after some back-and-forth dialogue, we get to \u201call i’m trying to find out is what\u2019s the guy\u2019s name on first base?\u201d abbott responds, \u201cno. what is on second base.\u201d after some more banter, we finally learn that \u201ci don\u2019t know is on third base.\u201d baseball almanac says that this is \u201cone of the most famous baseball comedy acts to ever take place.\u201d<\/p>\n more: <\/b>how accountants are profiting in disruption<\/a> | ask the right question(s)<\/a> | seven elements of engagement for cpas<\/a> | true advisory work isn\u2019t just consulting<\/a> setting all of this up, lou costello said to bud abbott, \u201cif you\u2019re the coach, you must know all the players.\u201d and that is a true statement. you need a good understanding of your players\u2019 (who) competencies (what). a partner must know all the players\u2019 strengths and weaknesses.
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