{"id":81336,"date":"2021-01-13t12:00:15","date_gmt":"2021-01-13t17:00:15","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=81336"},"modified":"2021-04-19t22:50:13","modified_gmt":"2021-04-20t02:50:13","slug":"why-annual-staff-evaluations-fall-short","status":"publish","type":"post","link":"\/\/www.g005e.com\/2021\/01\/13\/why-annual-staff-evaluations-fall-short\/","title":{"rendered":"why annual staff evaluations fall short"},"content":{"rendered":"

\"two<\/a>the same information is available in better ways.
\n<\/strong><\/p>\n

by ed mendlowitz<\/i>
\ncall me before you do anything: the art of accounting<\/i><\/a><\/p>\n

i have never felt annual staff evaluations are effective.<\/p>\n

they are forced meetings that lay on complaints and blame for past failures, many of which are not remembered or are vague memories at best. i have rarely seen resulting changes last more than two or three weeks before old habits are reverted to.<\/p>\n

more:<\/b> 10 ways to stay in control<\/a> | 20 best practices for staff training and retention<\/a> | what does the client want to see?<\/a> | 6 ways to increase your fees \u2026 if you dare<\/a> | the clients that got away<\/a> | upselling made painless<\/a> | boosting a fixed fee substantially<\/a>
\n\"goprocpa.com\"exclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n

i think these annual meetings are a waste of time. instead, i have been very successful with immediate and periodic evaluations, coupled with regular mentoring meetings.
\n
\nwhen someone does something wrong i tell them right away what it is and how it should have been done. if possible i discuss what might have been the reason for the incorrect work. i also try to catch people doing something good and tell them \u2013 immediately. it is very easy to tell someone they did a good job, so do it!<\/p>\n

i also schedule quarterly meetings to discuss performance, growth, satisfaction and goals, and what can be done to improve in those areas. i have never liked measuring performance with metrics. it makes it too clinical and usually doesn\u2019t provide accurate measures. dealing with professionals is about delivering the right services to clients.<\/p>\n

it is easy to know if a client is happy with a staff person. the client stops calling me with questions and funnels them through the staff person. at first it is a test. clients want to develop a confidence level that their questions will be passed on to me. as this is done, their confidence rises and the calls to me decline, with the staff person becoming an effective liaison.<\/p>\n

another measure is keeping promises. every due date of every project, report and tax return is a commitment and promise. however, not every deadline can be met. the manner and timeliness of handling the delays can keep you out of trouble or cause great problems with the client. that goes the same with errors.<\/p>\n

also, clients do not like surprises. how these are dealt with can create an asset rather than a liability with the client relationship. how staff people handle these situations determines their ability and growth. i don\u2019t need a checklist for this. occasional problems do develop. however, they can occur more often with some staff and very infrequently with others.<\/p>\n

a good manager recognizes who the good people are through supervision, oversight, mentoring and interaction. the periodic scheduled mentoring meetings provide a time and place to work on the big picture of these issues, build on strengths and improve the weaknesses. annual evaluations provide no opportunity for this.<\/p>\n","protected":false},"excerpt":{"rendered":"

the same information is available in better ways.<\/strong>
\nby ed mendlowitz<\/em>
\ncall me before you do anything: the art of accounting<\/a><\/em><\/p>\n","protected":false},"author":1341,"featured_media":70489,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1363,3120,3002,2301],"tags":[],"class_list":["post-81336","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-pro-member-exclusive","category-special","category-talent"],"acf":[],"yoast_head":"\nwhy annual staff evaluations fall short - 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