{"id":81128,"date":"2020-12-26t12:30:46","date_gmt":"2020-12-26t17:30:46","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=81128"},"modified":"2023-09-05t18:10:50","modified_gmt":"2023-09-05t22:10:50","slug":"11-steps-for-handling-client-complaints","status":"publish","type":"post","link":"\/\/www.g005e.com\/2020\/12\/26\/11-steps-for-handling-client-complaints\/","title":{"rendered":"11 steps for handling client complaints"},"content":{"rendered":"
they might come to you unhappy, but they don’t have to leave that way.<\/strong><\/p>\n by jassen bowman<\/i><\/p>\n unhappy clients are a part of doing business. while we strive to deliver the absolute best customer service, provide excellent value in our services and run a first-class operation, it\u2019s simply impossible to please everybody.<\/p>\n more: <\/b>what you tell yourself matters<\/a> | use checklists to get new tax clients<\/a> what your tax resolution staff must do<\/a> | are you quitting on leads too soon?<\/a> | grow faster, be more efficient<\/a> the key to properly and professionally addressing client complaints is to not be overtly defensive. adopting a defensive attitude usually just inflames the situation.
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