{"id":80928,"date":"2020-12-30t12:10:42","date_gmt":"2020-12-30t17:10:42","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=80928"},"modified":"2024-06-19t10:05:58","modified_gmt":"2024-06-19t14:05:58","slug":"how-to-train-clients-part-i","status":"publish","type":"post","link":"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/","title":{"rendered":"how to train clients"},"content":{"rendered":"

\"\"<\/a>skip this, and both service and satisfaction decline.
\n<\/strong><\/p>\n

by frank stitely<\/i>
\nthe relentless cpa<\/i><\/a><\/p>\n

you\u2019ll hate me after this post. i\u2019m about to reveal that many of the behaviors that you rationalize as good client service are really just desperate measures to avoid losing bad clients. we\u2019ll talk about getting out of that mess later.<\/p>\n

more:<\/b> avoiding projects hung up in process<\/a> | when clients create errors<\/a> | how we killed the tax season client meeting<\/a> | why small firms can win the talent wars<\/a> | there are no easy answers<\/a> | how to thrive as a 21st-century firm<\/a> | farm-aid for accountants?<\/a> | whittle down wip<\/a>
\n\"goprocpa.com\"exclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n

clients are trainable \u2013 at least as trainable as jack russell terriers. that is to say, they\u2019re somewhat trainable. however, like jack russell terriers, you train clients or they\u2019ll train you. somebody\u2019s getting trained. here\u2019s an example of how that works.
\n read more →<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\"\"<\/a>skip this, and both service and satisfaction decline.
\n<\/strong><\/p>\n

by frank stitely<\/i>
\nthe relentless cpa<\/i><\/a><\/p>\n

you\u2019ll hate me after this post. i\u2019m about to reveal that many of the behaviors that you rationalize as good client service are really just desperate measures to avoid losing bad clients. we\u2019ll talk about getting out of that mess later.<\/p>\n

\n

more:<\/b> avoiding projects hung up in process<\/a> | when clients create errors<\/a> | how we killed the tax season client meeting<\/a> | why small firms can win the talent wars<\/a> | there are no easy answers<\/a> | how to thrive as a 21st-century firm<\/a> | farm-aid for accountants?<\/a> | whittle down wip<\/a>
\n\"goprocpa.com\"exclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p>\n<\/blockquote>\n

clients are trainable \u2013 at least as trainable as jack russell terriers. that is to say, they\u2019re somewhat trainable. however, like jack russell terriers, you train clients or they\u2019ll train you. somebody\u2019s getting trained. here\u2019s an example of how that works.
\n read more →<\/a><\/p>\n","protected":false},"author":1362,"featured_media":56466,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1905,1363,3120,3002,2246],"tags":[],"class_list":["post-80928","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-clients-and-service","category-featured","category-pro-member-exclusive","category-special","category-busy-season","membership-content","access-restricted"],"acf":[],"yoast_head":"\nhow to train clients - 卡塔尔世界杯常规比赛时间<\/title>\n<meta name=\"description\" content=\"actionable intelligence for tax, accounting, and financial professionals\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/\" \/>\n<meta property=\"og:locale\" content=\"en_us\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"how to train clients - 卡塔尔世界杯常规比赛时间\" \/>\n<meta property=\"og:description\" content=\"actionable intelligence for tax, accounting, and financial professionals\" \/>\n<meta property=\"og:url\" content=\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/\" \/>\n<meta property=\"og:site_name\" content=\"卡塔尔世界杯常规比赛时间\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/cpatrendlines\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-30t17:10:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-19t14:05:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2018\/10\/telberg-to-r_whelan-stitely-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"759\" \/>\n\t<meta property=\"og:image:height\" content=\"571\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"frank stitely\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cpa_trendlines\" \/>\n<meta name=\"twitter:site\" content=\"@cpa_trendlines\" \/>\n<meta name=\"twitter:label1\" content=\"written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"frank stitely\" \/>\n\t<meta name=\"twitter:label2\" content=\"est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"18 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"article\",\"@id\":\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/#article\",\"ispartof\":{\"@id\":\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/\"},\"author\":{\"name\":\"frank stitely\",\"@id\":\"\/\/www.g005e.com\/#\/schema\/person\/0f79310a45bedeed5e1ee851c1b33cba\"},\"headline\":\"how to train clients\",\"datepublished\":\"2020-12-30t17:10:42+00:00\",\"datemodified\":\"2024-06-19t14:05:58+00:00\",\"mainentityofpage\":{\"@id\":\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/\"},\"wordcount\":3586,\"commentcount\":2,\"publisher\":{\"@id\":\"\/\/www.g005e.com\/#organization\"},\"image\":{\"@id\":\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/#primaryimage\"},\"thumbnailurl\":\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2018\/10\/telberg-to-r_whelan-stitely-2.png\",\"articlesection\":[\"client service opportunities\",\"featured\",\"pro member exclusive\",\"special\",\"tax season\"],\"inlanguage\":\"en-us\",\"potentialaction\":[{\"@type\":\"commentaction\",\"name\":\"comment\",\"target\":[\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/#respond\"]}]},{\"@type\":\"webpage\",\"@id\":\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/\",\"url\":\"\/\/www.g005e.com\/2020\/12\/30\/how-to-train-clients-part-i\/\",\"name\":\"how to train clients - 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