{"id":78372,"date":"2020-08-16t12:00:59","date_gmt":"2020-08-16t16:00:59","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=78372"},"modified":"2020-08-18t07:37:32","modified_gmt":"2020-08-18t11:37:32","slug":"how-to-brand-and-differentiate-your-firm","status":"publish","type":"post","link":"\/\/www.g005e.com\/2020\/08\/16\/how-to-brand-and-differentiate-your-firm\/","title":{"rendered":"how to brand and differentiate your firm"},"content":{"rendered":"
<\/a>and why it matters.<\/strong><\/p>\n by marc rosenberg<\/span><\/i> selling cpa services can be challenging. there are many cpa firms and purveyors of financial services in most markets. many people aren\u2019t entirely sure what a cpa firm is or what it does. it can be difficult for cpa firms to stand out against the competition. that\u2019s where branding comes into play.<\/p>\n more: <\/b><\/strong>working business development into your day<\/a> | networking for fun and profit<\/a> | 14 marketing activities needed now more than ever<\/a> | now is the time to activate your referral network<\/a> | the 4 marketing disciplines<\/a> | why you have to kill the old paradigms<\/a> | are you ready for the great disruption?<\/a> overarching goal of branding<\/strong><\/p>\n one of the main goals of marketing is to make it easier to sell. one way to do that is by enhancing the name recognition of your firm. and one of the best ways to do this is with branding. definition of branding<\/strong><\/p>\n the american marketing association says, \u201ca brand is a name, term, design, symbol or any other feature that identifies one seller\u2019s good or service as distinct from those of other sellers.\u201d<\/p>\n according to business dictionary, \u201cbranding is the process involved in creating a unique name and image for a product or service in the consumers\u2019 mind. branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers.\u201d<\/p>\n jean marie caragher of capstone marketing, a marketing consulting firm to cpa firms, says, \u201ca brand increases your firm\u2019s visibility, differentiates it from the competition, delivers consistent messages, focuses your marketing program and enhances recruiting and retention.\u201d<\/p>\n two elements of branding<\/strong><\/p>\n the physical, visible things like logo, colors, type fonts and letterhead: the consistency of the look and feel of your firm in everything produced, including financial statements, correspondence, reports, websites, social media, brochures, business cards and advertising.<\/p>\n differentiation: how are you different from other firms? what\u2019s your story? what is your firm known for? the types of clients you do work for? the services you provide? what is your reputation?<\/p>\n let\u2019s examine each of these.<\/p>\n elements of a sound branding strategy<\/strong><\/p>\n here are some taglines considered to be effective:<\/p>\n differentiation<\/strong><\/p>\n your firm\u2019s brand should tell clients wiifm: what\u2019s in it for me<\/strong>? cpa firms and their personnel should focus on why clients should hire them and what benefits they should expect to receive, not just on what your firm does. it\u2019s very important to be honest here. don\u2019t try to be something you are not.<\/p>\n how cpa firms differentiate themselves<\/strong><\/p>\n \u00a0<\/strong>we have observed many ways cpa firms differentiate themselves from the competition.<\/p>\n a cpa firm\u2019s image in its market is a differentiator<\/strong><\/p>\n the firm\u2019s image is sculpted both by things the firm does to create the image and by how the market perceives the firm.<\/p>\n here are some examples of how your firm\u2019s markets may see your firm. warning: these examples aren\u2019t always what you would like.<\/p>\n building your brand<\/strong><\/p>\n in addition to proactively developing more professional intimacy with your most important clients, prospects and referral sources, you must also elevate your personal brands to thrive in the knowledge-worker age. the easiest way to do this is to position your firm as the organization that somehow manages to deliver the right piece of content to the right contacts at exactly the right time. this rifle approach is significantly different from a newsletter strategy, which is tailored more to the masses.<\/p>\n as an example, one of the leading e-newsletter platform providers publishes an annual whitepaper to tout its product\u2019s analytics. it boasts that its e-newsletters have an open rate of 29 percent and a clickthrough rate of 6 percent, which is evidently superior to their competitors. but if you do the math, you quickly realize that for every 100 e-newsletters that are sent out, only about 30 emails actually get opened, and only six people actually click through and read one of the articles. while an e-newsletter can easily be sent to large numbers of recipients, this isn\u2019t exactly effective if you\u2019re trying to get a key piece of information into the right hands, and it certainly doesn\u2019t contribute to the development of your personal brand.<\/p>\n what we have found to be incredibly effective is to deploy a strategy of surgical content delivery over a sustained period of time. this is actually easier than it may sound, especially if you\u2019re limiting your focus to the 20 percent of your clients who contribute 80 percent of your revenue. use your e-newsletter to keep in touch with the other clients but develop a cadence of robust content delivery for your key relationships. this nurture approach will yield deeper conversations and engagement because it is so narrowly focused on the needs and interests of a select population.<\/p>\n here is a great example of an email that provides targeted, nurturing content. it was sent to 37 clients of a cpa firm who were able to take the r&d credit for the first time:<\/p>\n
\nthe rosenberg practice management library<\/span><\/i><\/a><\/p>\n
\nexclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n
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\nwhen a cpa introduces him- or herself at a networking event and says \u201chi, i\u2019m jane smith of dewey cheatum and howe,\u201d it\u2019s fantastic when someone responds, \u201ci know your firm\u201d or \u201ci\u2019ve seen your name.\u201d the door opens faster because of the instant credibility and recognition you receive. (ideally, the branding is positive!) it\u2019s also a great confidence booster.<\/p>\n\n
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