{"id":70264,"date":"2020-02-08t12:00:25","date_gmt":"2020-02-08t17:00:25","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=70264"},"modified":"2020-02-09t21:36:30","modified_gmt":"2020-02-10t02:36:30","slug":"2020-outlook-more-engagement-less-efficiency","status":"publish","type":"post","link":"\/\/www.g005e.com\/2020\/02\/08\/2020-outlook-more-engagement-less-efficiency\/","title":{"rendered":"2020 outlook: more engagement, less ‘efficiency’"},"content":{"rendered":"
<\/a>how well do you know your clients’ strategic plans? by jeff pawlow<\/em><\/p>\n while firms intellectually understand what it means to move from a \u201ccompliance\u201d to an \u201cadvisory\u201d posture, most are lagging when it comes to actually making the pivot.<\/p>\n more: <\/b>2020 outlook: non-traditional hires might be the answer<\/a> | development<\/a> | innovate and anticipate<\/a> | balance advisory and compliance<\/a> | talent shortage drags on<\/a> | demand is high<\/a> | business development goes borderless<\/a> | data import on the rise<\/a> | becoming the most valuable advisor<\/a> | top three tips for 2020 success<\/a> | where do you want to be?<\/a> | dicey disruptions<\/a> | upstream mergers<\/a> | staffing gets creative<\/a> part of this is based on the fact that most firms are still run the way they have always been run \u2013 designed to produce the core services as efficiently as possible. in order to function in an advisory capacity, a complete retooling is necessary \u2013 where the emphasis is less about efficiency and more about engagement. this is mainly because our legacy systems reward production as opposed to investment. until this changes, firms will struggle to truly position themselves to succeed within an advisory framework.<\/p>\n i believe that firms that can make this cultural adjustment in a timely manner can gain significant first-mover advantage over their peers. the emerging model will reward knowledge that is applied against a specific client\u2019s situation as opposed to the efficient production of commoditized core services, but it is paramount that we adjust our internal management practices to support this switch.<\/p>\n
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\ndeveloping \u201cprofessional intimacy\u201d with a client is the foundation of an effective advisory relationship, and it must be intentionally built over time. i am struck by how few of our cpa clients have taken the time to become familiar with their client\u2019s strategic plan or to develop a keen understanding of their organizational goals.<\/p>\n