{"id":57643,"date":"2019-02-10t12:00:37","date_gmt":"2019-02-10t17:00:37","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=57643"},"modified":"2023-10-05t09:19:22","modified_gmt":"2023-10-05t13:19:22","slug":"2019-clients-want-more-or-theyll-leave","status":"publish","type":"post","link":"\/\/www.g005e.com\/2019\/02\/10\/2019-clients-want-more-or-theyll-leave\/","title":{"rendered":"2019: when cpas go extinct"},"content":{"rendered":"
firms turn to mergers to solve problems.<\/strong><\/p>\n by august aquila<\/em> this may well be the year that the dinosaurs become extinct.<\/p>\n more from the map survey:<\/b> 2019: appetite for growth unabated<\/a> | 2019: doing more with less<\/a> | 2019: tech isn\u2019t the problem. it\u2019s the solution<\/a> | 2019: using m&a to launch consulting<\/a> | 2019 trends: client service changes<\/a> | staff policies improve, but not mentoring<\/a> because profitability is still somewhat strong, partners are less likely to embrace change. the reaction is \u201cwhy change, things are going well?\u201d this is a false sense of security.<\/p>\n the far-reaching forces of the threat of technology, especially ai, increasing client demands and the continual focus on short-term challenges rather than long-term changes will compel more firms to seek a solution to their issues through mergers. these forces most impact smaller firms. but even firms in the $20 million to $35 million range are not immune.<\/p>\n the pace of change and innovation is only accelerating, particularly in:<\/p>\n clients are demanding more value and are more likely to leave one firm for another. and, firms continue to focus on internal issues, rather than on client issues. they need to be asking: what do our clients want from us? what do our clients value? which clients make us money?<\/p>\n compensation systems continue to put too much emphasis on the wrong elements. many equity partners are overpaid and are expecting large retirement payouts. firms are still struggling with developing fairer plans and rewarding partners on helping the firm succeed.<\/p>\n","protected":false},"excerpt":{"rendered":"
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