{"id":52946,"date":"2017-11-04t05:00:15","date_gmt":"2017-11-04t09:00:15","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=52946"},"modified":"2017-11-28t12:00:46","modified_gmt":"2017-11-28t17:00:46","slug":"say-phone-calls-fees","status":"publish","type":"post","link":"\/\/www.g005e.com\/2017\/11\/04\/say-phone-calls-fees\/","title":{"rendered":"what to say on phone calls about fees"},"content":{"rendered":"

\"hand<\/a>even difficult calls are opportunities.<\/strong><\/p>\n

by jassen bowman<\/i>
\ntax resolution systems<\/i><\/a><\/p>\n

if you are actively engaged in marketing your practice, it is inevitable that you will receive telephone calls with the dreaded, \u201chow much do you charge for a tax return?\u201d<\/p>\n

more:<\/b> how to handle client complaints<\/a> | the importance of goals and affirmations<\/a> | the ins and outs of hiring and firing<\/a> | market to your ideal clients<\/a> | one-step vs. two-step marketing<\/a> | tax resolution: a lucrative opportunity<\/a> | 5 reasons your firm training needs nano learning<\/a>
\n\"goprocpa.com\"exclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n

what not to say …<\/p>\n

    \n
  1. \u201cwe don\u2019t provide fee quotes over the phone.\u201d<\/li>\n
  2. \u201ctell me a little about your tax situation and …\u201d<\/li>\n<\/ol>\n


    \nnever forget that you spent money in order to get that phone to ring. that phone call is a lead capture opportunity<\/strong>, so don\u2019t squander it!<\/p>\n

    your entire process for handling this phone call should squarely center on capturing the caller\u2019s contact information. this is the first and highest priority in this situation! setting an appointment is the second.<\/p>\n

    you should modify this process to fit your business model and the personality of the person answering the phone. this is a basic process template for a small office with one practitioner and one receptionist, where the receptionist is answering the phone.<\/p>\n

      \n
    1. thank the prospect for calling.<\/li>\n
    2. say, \u201ci can definitely help you with that. would you mind if i asked you a few questions in order to best assist you?\u201d<\/li>\n
    3. if they agree \u2026\n