{"id":52277,"date":"2017-09-19t20:30:20","date_gmt":"2017-09-20t00:30:20","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=52277"},"modified":"2017-09-25t11:34:40","modified_gmt":"2017-09-25t15:34:40","slug":"mandate-training-programs-accountability","status":"publish","type":"post","link":"\/\/www.g005e.com\/2017\/09\/19\/mandate-training-programs-accountability\/","title":{"rendered":"mandate training programs, accountability"},"content":{"rendered":"

\"three<\/a>processes make it easier to achieve results.<\/strong><\/p>\n

by roman h. kepczyk<\/i>
\nquantum of paperless<\/i><\/a><\/p>\n

for many firms, the ability to identify, standardize and implement best practices is the last remaining competitive advantage in business today as communications tools and access to technology have become available to everyone.<\/p>\n

more on tech spending:<\/b> centralize contact administration<\/a> | standardize your quickbooks support<\/a> | remote banking offers instant roi<\/a> | how to stop \u2018overauditing\u2019<\/a> | devil’s in the details of digital file delivery<\/a>
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to take advantage of the continuous stream of innovation and opportunities, firms must adopt a \u201clearning culture.\u201d this requires a formal process to capture and standardize best practices in every department within the firm so that every person can take advantage of them.
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\nall firms have personnel who are 10 percent, 20 percent or even 50 percent more productive than other team members. these individuals have figured out how to optimize the firm\u2019s processes and the use of the applications to service clients more efficiently.<\/p>\n

unfortunately, these people sometimes leave and that knowledge and experience leaves with them, so the solution is to have them document their best practices. this requires a procedures manual. this process should be applied to every department within the firm so they can capture firm knowledge, which would be placed on the firm\u2019s intranet as the first major step toward knowledge management.<\/p>\n

firms must then have<\/p>\n