{"id":50663,"date":"2016-11-22t05:00:20","date_gmt":"2016-11-22t10:00:20","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=50663"},"modified":"2016-11-30t10:35:36","modified_gmt":"2016-11-30t15:35:36","slug":"centralize-contact-administration-2","status":"publish","type":"post","link":"\/\/www.g005e.com\/2016\/11\/22\/centralize-contact-administration-2\/","title":{"rendered":"survey says: centralize contact administration"},"content":{"rendered":"

\"woman<\/a>make sure the current information is available where people look for it.
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by roman h. kepczyk<\/i>
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quantum of paperless<\/i><\/a><\/p>\n

many firms today maintain contact information within multiple applications such as practice management, outlook, tax systems and other marketing and crm (customer relationship management) programs.<\/p>\n

more on tech spending:<\/b> standardize quickbooks support (and bring your clients)<\/a> | turn to portal encryption<\/a> | deliver reports digitally (even in-house)<\/a> | tech trends for auditors<\/a> | front-end scanning hits the mainstream<\/a> | don\u2019t just store documents, manage them<\/a> | which wireless depends on location<\/a> | stay on top of software updates<\/a>
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too often, a significant amount of time is wasted in firms pulling contact information together, reconciling and verifying lists for mailings, invitations, and even organizers. it is critical that firms centralize the updating of contact information for consistency.<\/p>\n

\u201c91 percent of firms have a centralized contact management list; 67 percent of firms maintained this list in their practice management application.\u201d \u2013 cpafma 2015 survey<\/p><\/blockquote>\n

for example, tax personnel, who are often the first to be made aware of a change, may make the change within their tax program and not pass the change to others. all changes, from every source, need to be sent to administration where one person can update all databases for consistency.\u00a0 many firms utilize a client contact form on their intranet that can be routed to the administrative department via email.\u00a0 this person is then trained to update all applications.
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read more →<\/a><\/p>\n