{"id":42492,"date":"2015-08-05t03:51:56","date_gmt":"2015-08-05t07:51:56","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=42492"},"modified":"2015-10-06t11:18:09","modified_gmt":"2015-10-06t15:18:09","slug":"15-questions-to-reality-test","status":"publish","type":"post","link":"\/\/www.g005e.com\/2015\/08\/05\/15-questions-to-reality-test\/","title":{"rendered":"check yourself: how to reality-test client satisfaction levels"},"content":{"rendered":"
\"arnold
sanow<\/figcaption><\/figure>\n

to keep both your staffers and clients happy, tax and accounting firms need to gain a thorough understanding of their perceptions and perspectives — and to make they align.<\/p>\n

customer service guru arnold sanow suggests 15 questions to ask yourself, your staff, and, above all, your customers. servicethe biggest opportunities will surface when you compare and contrast their responses.<\/p>\n

be prepared for an eye-opening, sometimes gut-wrenching, exercise in hard truth: read more →<\/a><\/p>\n