{"id":30560,"date":"2013-08-13t22:18:28","date_gmt":"2013-08-14t02:18:28","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=30560"},"modified":"2024-10-01t09:36:34","modified_gmt":"2024-10-01t13:36:34","slug":"unready-unwilling-and-unable","status":"publish","type":"post","link":"\/\/www.g005e.com\/2013\/08\/13\/unready-unwilling-and-unable\/","title":{"rendered":"unready, unwilling and unable? practicing client disservice"},"content":{"rendered":"<p><strong><a href=\"http:\/\/www.icontact-archive.com\/rrnqrindhs4xpx1vkgjfvoocrxo2kbbe2lsn-qmgo6e=?w=3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-thumbnail wp-image-30565\" alt=\"screen shot 2013-08-14 at 10.57.35 am\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2013\/08\/screen-shot-2013-08-14-at-10.57.35-am-150x150.png\" width=\"150\" height=\"150\" srcset=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2013\/08\/screen-shot-2013-08-14-at-10.57.35-am-150x150.png 150w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2013\/08\/screen-shot-2013-08-14-at-10.57.35-am.png 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/strong><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"><a href=\"http:\/\/www.icontact-archive.com\/rrnqrindhs4xpx1vkgjfvoocrxo2kbbe2lsn-qmgo6e=?w=3\"><span style=\"color: #0000ff; text-decoration: underline;\">see this week&#8217;s research update newsletter<\/span><\/a><\/span><\/span><\/p>\n<p>clients \u2013 especially small business clients \u2013 need and want their accountants&#8217; help on more issues than ever before. so why are do so many accountants seem unready, unwilling and unable to help?<\/p>\n<p>there&#8217;s no mystery in clients&#8217; needs. we&#8217;ve been reporting, for instance, on &#8220;<a href=\"\/\/www.g005e.com\/2013\/07\/31\/why-accountants-need-to-embrace-obamacare\/\" data-cke-saved-href=\"\/\/www.g005e.com\/2013\/07\/31\/why-accountants-need-to-embrace-obamacare\/\">why accountants need to embrace obamacare<\/a>.&#8221; and it&#8217;s one of our most-read reports. politics aside, &#8220;the patient protection and affordable care act&#8221; isn&#8217;t going away and clients are turning first to their accountants for answers.<\/p>\n<p>and this week, we&#8217;re reporting on the new &#8220;<a href=\"\/\/www.g005e.com\/2013\/08\/09\/expectations-gap-small-buisness-owners-pass-over-accountants-for-technology-advice\/\" data-cke-saved-href=\"\/\/www.g005e.com\/2013\/08\/09\/expectations-gap-small-buisness-owners-pass-over-accountants-for-technology-advice\/\">expectations gap: what clients really want<\/a>,&#8221; detailing the results of a study conducted by the sleeter group.<\/p>\n<p>the mystery is why so few accountants are taking their clients seriously. that&#8217;s not exactly malpractice. but it&#8217;s not good for the client, either. on the other hand, it&#8217;s a huge opportunity for the accountants who are ready, willing and able to help.<\/p>\n<p style=\"text-align: right;\"><em>\u2013 rick telberg<br \/>\npresident \/ ceo<\/em><\/p>\n<p><em>p.s.:\u00a0&#8220;the profession needs to hear what clients are saying,&#8221; says doug sleeter. and we couldn&#8217;t agree more. that&#8217;s why we&#8217;re supporting the sleeter group&#8217;s accounting solutions conference, nov. 3-6 in las vegas.\u00a0cpa\u00a0trendlines\u00a0readers can\u00a0<a href=\"http:\/\/click.icptrack.com\/icp\/relay.php?r=&amp;msgid=31574603&amp;act=11111&amp;c=108154&amp;destination=https%3a%2f%2fwww.regonline.com%2fregister%2fcheckin.aspx%3feventid%3d1184905\" target=\"_blank\" rel=\"noopener\">save $100 at registration with code rtasc100.<\/a><\/em><\/p>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p><b><\/strong><a href=\"http:\/\/www.icontact-archive.com\/rrnqrindhs4xpx1vkgjfvoocrxo2kbbe2lsn-qmgo6e=?w=3\">see this week&#8217;s research update newsletter<\/a><\/b><\/p>\n","protected":false},"author":17,"featured_media":30565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[5],"tags":[99,700,629],"class_list":["post-30560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook","tag-client","tag-client-service","tag-technology"],"acf":[],"yoast_head":"<!-- this site is optimized with the yoast seo plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>unready, unwilling and unable? 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