{"id":1740,"date":"2008-12-10t18:11:46","date_gmt":"2008-12-10t23:11:46","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/2008\/12\/10\/turbotax-price-hike-stirs-outrage-at-amazon\/"},"modified":"2015-10-23t03:22:18","modified_gmt":"2015-10-23t07:22:18","slug":"turbotax-price-hike-stirs-outrage-at-amazon-updated","status":"publish","type":"post","link":"\/\/www.g005e.com\/2008\/12\/10\/turbotax-price-hike-stirs-outrage-at-amazon-updated\/","title":{"rendered":"turbotax price hike stirs outrage at amazon [updated]"},"content":{"rendered":"
revisions incorporated into intuit’s turbotax 2008 have led to a bit of a tax revolt by reviewers on amazon.com.<\/strong><\/p>\n updates:<\/strong><\/p>\n the tax preparation program has garnered an amazon customer rating of one and a half stars out of five. as of sunday afternoon, an overwhelming 82 reviewers (out of 90) gave the program the minimum one star, compared with four reviewers who gave it the full five-star rating.<\/p>\n however, it’s not the features nor functionality with which the majority of reviewers are taking issue. many reviewers were upset that intuit increased the retail price of the software from $44.95 for the 2007 edition to $59.95 for the 2008 edition–a 33 percent price bump.<\/p>\n most frustrating for reviewers–many of whom identified themselves as longtime turbotax users–were the revised fees for the number of returns prepared. this year, intuit began charging users an additional $9.95 for each additional return they prepare, regardless of whether the return is printed or filed electronically.<\/p>\n read the rest at: amazon reviewers slam turbotax fee changes | business tech – cnet news<\/a>.<\/p>\n meanwhile, a spokesperson for h&r block sent in this comment:<\/strong><\/p>\n hi rick, <\/em><\/p>\n i just read your post about the reaction on amazon to the turbotax price hike and i thought you may be interested in a comparison chart that outlines the true cost of e-file<http:\/\/digits.hrblock.com\/topicsofinterest\/efile\/truecost.php<\/a>> to find out what people are really paying for with their tax software choice: <\/em><\/p>\n i also wanted to point you to a news release <http:\/\/www.hrblock.com\/press\/article.jsp?articleid=22236<\/a>> that h&r block put out earlier this week detailing its offer of totally free federal e-file without raising prices. <\/em><\/p>\n regards <\/em><\/p>\n <\/p>\n news release from turbotax, posted dec. 12<\/strong><\/p>\n turbotax now includes preparation and printing of multiple <\/strong><\/p>\n returns at no additional cost<\/strong><\/p>\n <\/strong><\/p>\n free e-filing included with five federal returns<\/strong><\/p>\n san diego<\/strong> – dec. 11, 2008<\/strong> – intuit inc. (nasdaq: intu) today announced that customers using its industry-leading turbotax\u00c2\u00ae desktop software products can now prepare and print multiple returns at no additional cost. as previously announced, turbotax includes free e-filing with every federal return and is the only tax software<\/a> to include audit support, whether customers print or e-file.<\/p>\n “we’re responding to changing market conditions and customer feedback,” said dan maurer, general manager of intuit’s consumer division. “we believe this better positions turbotax in the marketplace with an even stronger value proposition for consumers. it’s one more way we help make it easier for turbotax customers to keep more money in their pockets.”<\/p>\n turbotax makes doing taxes easier than ever and guarantees taxpayers will get their biggest possible refund. turbotax customers also benefit from exclusive, award-winning features that are included at no additional cost, such as:<\/p>\n during january, anyone can get a free answer to a personal federal tax question at www.freetaxquestion.com<\/a>. unlike other software products, no purchase is necessary. consumers who submit a question online will receive a personal call back, at a time they request, from a tax expert from turbotax.<\/p>\n intuit expects this decision will result in a deferral of approximately $70 million of revenue from intuit’s second fiscal quarter to its third fiscal quarter. with this change, intuit’s expected results for the second quarter are:<\/p>\n there is no change to previously issued full fiscal year 2009 revenue, operating income or earnings per share guidance.<\/p>\n turbotax desktop customers can e-file up to five federal tax returns, the limit set by the irs. early filers who have already completed a 2008 return and paid the $9.95 additional preparation fee will receive a refund. those who have already purchased the packaged software can update their version by using the easy, one-click update.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":" revisions incorporated into intuit’s turbotax 2008 have led to a bit of a tax revolt by reviewers on amazon.com. updates: dec. 12 with news release from turbotax and comment from bob meighan, turbotax vp dec. 11 with comments from h&r … continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"129943,134808,131604,128619,126836,137406","_relevanssi_noindex_reason":"","footnotes":""},"categories":[2303,5,1906,2306],"tags":[810,483,27,804],"class_list":["post-1740","post","type-post","status-publish","format-standard","hentry","category-tax-season","category-outlook","category-tax-practice","category-tech-and-fintech","tag-e-filing","tag-software","tag-tax","tag-tax-prep"],"acf":[],"yoast_head":"\n\n
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