{"id":14354,"date":"2011-08-03t08:04:56","date_gmt":"2011-08-03t12:04:56","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=14354"},"modified":"2024-11-19t21:33:28","modified_gmt":"2024-11-20t02:33:28","slug":"client-satisfaction-ratings-show-signs-of-decline","status":"publish","type":"post","link":"\/\/www.g005e.com\/2011\/08\/03\/client-satisfaction-ratings-show-signs-of-decline\/","title":{"rendered":"client satisfaction ratings show signs of decline"},"content":{"rendered":"<p><strong>more firms see the problem. but fewer are doing anything about it.<\/strong><\/p>\n<figure id=\"attachment_14357\" class=\"thumbnail wp-caption aligncenter\" style=\"width: 585px\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14357 \" title=\"screen shot 2011-08-03 at 7.02.13 am\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am.png\" alt=\"\" width=\"585\" height=\"370\" srcset=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am.png 836w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am-300x189.png 300w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am.png 600w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am-190x120.png 190w\" sizes=\"auto, (max-width: 585px) 100vw, 585px\" \/><figcaption class=\"caption wp-caption-text\">what do clients really want? in their own words: service.<\/figcaption><\/figure>\n<p><em>by rick telberg<\/em><\/p>\n<p>just at a time when accounting firms are struggling to gain new clients and hold on to the ones they already have, client satisfaction ratings appear to be dropping.<\/p>\n<p> <a href=\"\/\/www.g005e.com\/2011\/08\/03\/client-satisfaction-ratings-show-signs-of-decline\/#more-14354\" class=\"more-link\">read more &rarr;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>more firms see the problem. but fewer are doing anything about it.<\/strong><\/p>\n<figure id=\"attachment_14357\" class=\"thumbnail wp-caption aligncenter\" style=\"width: 585px\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-14357 \" title=\"screen shot 2011-08-03 at 7.02.13 am\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am.png\" alt=\"\" width=\"585\" height=\"370\" srcset=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am.png 836w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am-300x189.png 300w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am.png 600w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2011\/08\/screen-shot-2011-08-03-at-7.02.13-am-190x120.png 190w\" sizes=\"auto, (max-width: 585px) 100vw, 585px\" \/><figcaption class=\"caption wp-caption-text\">what do clients really want? in their own words: service.<\/figcaption><\/figure>\n<p><em>by rick telberg<\/em><\/p>\n<p>just at a time when accounting firms are struggling to gain new clients and hold on to the ones they already have, client satisfaction ratings appear to be dropping.<\/p>\n<p> <a href=\"\/\/www.g005e.com\/2011\/08\/03\/client-satisfaction-ratings-show-signs-of-decline\/#more-14354\" class=\"more-link\">read more &rarr;<\/a><\/p>\n","protected":false},"author":17,"featured_media":14357,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1905,5,3120],"tags":[99,1081,936],"class_list":["post-14354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-clients-and-service","category-outlook","category-pro-member-exclusive","tag-client","tag-satisfaction","tag-service","membership-content","access-restricted"],"acf":[],"yoast_head":"<!-- this site is optimized with the yoast 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