{"id":1392,"date":"2008-08-01t00:57:54","date_gmt":"2008-08-01t05:57:54","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=1392"},"modified":"2024-10-01t09:18:40","modified_gmt":"2024-10-01t13:18:40","slug":"planning-for-busy-season-2009","status":"publish","type":"post","link":"\/\/www.g005e.com\/2008\/08\/01\/planning-for-busy-season-2009\/","title":{"rendered":"planning for busy season 2009"},"content":{"rendered":"

it’s barely august, but that’s not too early to be thinking about the next busy season.<\/strong><\/p>\n

we received this grim reminder in the form of a phone call from someone who is, indeed, already thinking about next year.<\/p>\n

and it got us to thinking, too. so we took a look at last season’s busy season stress-o-meter survey data.<\/p>\n

we found a few interesting tidbits worth passing along and thinking about when we compared leaders to laggards. as you may know, we define leaders as survey respondents who self-identify their organizations as competitively, relatively, superior, by any common measure — revenue growth, profitability, staff morale, client satisfaction, etc. and laggards, of course, are, relatively, behind the curve or worse.<\/p>\n

(join us in last season’s survey, here,<\/a> and we’ll make sure you get all the updates and an invitation to join this year’s.)<\/p>\n

t<\/strong>he differences between leaders and laggards<\/strong> are sometimes startling. for example:<\/p>\n