{"id":131261,"date":"2024-09-20t16:00:02","date_gmt":"2024-09-20t20:00:02","guid":{"rendered":"\/\/www.g005e.com\/?p=131261"},"modified":"2024-10-25t13:01:15","modified_gmt":"2024-10-25t17:01:15","slug":"mike-sylvester-ryan-pulice-the-joys-of-firing-bad-clients-gear-up-for-growth","status":"publish","type":"post","link":"\/\/www.g005e.com\/2024\/09\/20\/mike-sylvester-ryan-pulice-the-joys-of-firing-bad-clients-gear-up-for-growth\/","title":{"rendered":"the joys of firing bad clients | gear up for growth"},"content":{"rendered":"<p><strong>mike sylvester, ryan pulice: ten percent of your clients give you 90 percent of your problems.<\/strong><\/p>\n<div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" title=\"mike sylvester, ryan pulice: the joys of firing bad clients | gear up for growth\" src=\"https:\/\/player.vimeo.com\/video\/1009036373?h=e7692f3e38&amp;autoplay=1&amp;&amp;muted=1&amp;loop=1&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_selres_start\">?<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_selres_start\">?<\/span><\/iframe><\/div>\n<h6 style=\"text-align: center;\">listen, stream, download, share and subscribe to 卡塔尔世界杯常规比赛时间 podcasts anywhere: <a class=\"external\" href=\"https:\/\/cpa.click\/apple-podcasts\" target=\"_blank\" rel=\"noopener\">apple<\/a>,\u00a0<a class=\"external\" href=\"https:\/\/cpa.click\/podcasts-youtube\" target=\"_blank\" rel=\"noopener\">google\/youtube<\/a>,\u00a0<a class=\"external\" href=\"https:\/\/cpa.click\/spotify\" target=\"_blank\" rel=\"noopener\">spotify<\/a>,\u00a0<a class=\"external\" href=\"https:\/\/cpa.click\/iheart-podcasts\" target=\"_blank\" rel=\"noopener\">iheart<\/a>,\u00a0<a class=\"external\" href=\"https:\/\/cpa.click\/deezer\" target=\"_blank\" rel=\"noopener\">deezer,<\/a>\u00a0<a class=\"external\" href=\"https:\/\/cpa.click\/amazon-podcasts\" target=\"_blank\" rel=\"noopener\">amazon music and audible<\/a>,\u00a0<a class=\"external\" href=\"https:\/\/cpa.click\/playerfm-podcasts\" target=\"_blank\" rel=\"noopener\">player fm<\/a>,\u00a0<a class=\"external\" href=\"https:\/\/cpa.click\/audacy\" target=\"_blank\" rel=\"noopener\">audacy<\/a>, <a href=\"https:\/\/cpatrendlines.podomatic.com\/rss2.xml\">rss<\/a>.<\/h6>\n<p><iframe loading=\"lazy\" style=\"border: none; height: 205px; width: 100%;\" src=\"https:\/\/www.podomatic.com\/embed\/v2\/podcast\/5781641?episode_id=10798646&amp;theme=dark\" width=\"100%\" height=\"205\" frameborder=\"0\"><\/iframe><br \/>\n<strong><em>gear up for growth<\/em><\/strong><em><br \/>\nwith jean caragher<br \/>\nfor 卡塔尔世界杯常规比赛时间<\/em><\/p>\n<div>\n<p><span class=\"textrun scxw58424512 bcx8\" lang=\"en-us\" xml:lang=\"en-us\" data-contrast=\"auto\"><span class=\"normaltextrun scxw58424512 bcx8\">demand for tax services has emboldened<\/span><span class=\"normaltextrun scxw58424512 bcx8\"> cpas to fire clients<\/span><span class=\"normaltextrun scxw58424512 bcx8\"> and to <\/span><span class=\"normaltextrun scxw58424512 bcx8\">be <\/span><span class=\"normaltextrun scxw58424512 bcx8\">deliberate<\/span><span class=\"normaltextrun scxw58424512 bcx8\"> about the clients they <\/span><span class=\"normaltextrun scxw58424512 bcx8\">choose to work with<\/span><span class=\"normaltextrun scxw58424512 bcx8\">.<\/span><span class=\"normaltextrun scxw58424512 bcx8\"> two<\/span><span class=\"normaltextrun scxw58424512 bcx8\"> practitioners share their strategies <\/span><\/span><span class=\"textrun highlight scxw58424512 bcx8\" lang=\"en-us\" xml:lang=\"en-us\" data-contrast=\"auto\"><span class=\"normaltextrun scxw58424512 bcx8\">for accepting new clients through structured intake forms and firing clients who are not a good fit for their firms<\/span> <span class=\"normaltextrun scxw58424512 bcx8\">on<\/span> <\/span><span class=\"textrun scxw58424512 bcx8\" lang=\"en-us\" xml:lang=\"en-us\" data-contrast=\"auto\"><span class=\"normaltextrun scxw58424512 bcx8\">gear up for growth, a new show hosted by jean caragher, president, capstone marketing, and powered by 卡塔尔世界杯常规比赛时间.<\/span><\/span><span class=\"eop scxw58424512 bcx8\" data-ccp-props=\"{&quot;335559739&quot;:384,&quot;335559746&quot;:160}\">\u00a0<\/span><\/p>\n<\/div>\n<blockquote><p><strong>gear up for growth<\/strong> spotlights the best strategies for smart and effficient growth in today&#8217;s competitive landscape. <strong>more<\/strong>\u00a0<a href=\"\/\/www.g005e.com\/tag\/gear-up-for-growth\/\">gear up for growth every friday here.<\/a>|\u00a0 <strong>more<\/strong>\u00a0<a href=\"\/\/www.g005e.com\/tag\/capstone-conversations\/\">capstone conversations with jean caragher every monday<\/a> | <strong>more<\/strong>\u00a0<a href=\"\/\/www.g005e.com\/author\/jean-caragher\/\">jean caragher here<\/a> |\u00a0get her best-selling handbook, <a style=\"background-color: #ffffff;\" href=\"\/\/www.g005e.com\/shop\/the-90-day-marketing-plan-for-cpa-firms\/\">the 90-day marketing plan for cpa firms, here<\/a> | <strong>more<\/strong> <a href=\"\/\/www.g005e.com\/category\/podcast,video\/\">卡塔尔世界杯常规比赛时间 podcasts here<\/a><\/p><\/blockquote>\n<div>\n<p><span class=\"textrun scxw254124316 bcx8\" lang=\"en-us\" xml:lang=\"en-us\" data-contrast=\"auto\"><span class=\"normaltextrun scxw254124316 bcx8\">what started it for sbs cpa group was firing a large client. <\/span><span class=\"normaltextrun scxw254124316 bcx8\">\u201ci<\/span><span class=\"normaltextrun scxw254124316 bcx8\">t just took<\/span> <span class=\"normaltextrun scxw254124316 bcx8\">firing 7%<\/span><span class=\"normaltextrun scxw254124316 bcx8\"> of our client base,<\/span><span class=\"normaltextrun scxw254124316 bcx8\">\u201d says mike sylvester, managing partner, <\/span><span class=\"normaltextrun scxw254124316 bcx8\">\u201c<\/span><span class=\"normaltextrun scxw254124316 bcx8\">and<\/span><span class=\"normaltextrun scxw254124316 bcx8\"> realizing that our revenue went up, our staff was happier, our profit went up, and realizing that in this environment, you can easily replace them.<\/span><span class=\"normaltextrun scxw254124316 bcx8\">\u201d<\/span><\/span><\/p>\n<p><!--more--><\/p>\n<figure id=\"attachment_131262\" class=\"thumbnail wp-caption alignright\" style=\"width: 201px\"><img loading=\"lazy\" decoding=\"async\" class=\"size-thumbnail wp-image-131262\" src=\"\/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/sylvester-headshot-201x201.webp\" alt=\"\" width=\"201\" height=\"201\" srcset=\"\/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/sylvester-headshot-201x201.webp 201w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/sylvester-headshot-100x100.webp 100w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/sylvester-headshot-24x24.webp 24w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/sylvester-headshot-48x48.webp 48w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/sylvester-headshot-96x96.webp 96w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/sylvester-headshot-150x150.webp 150w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/sylvester-headshot-300x300.webp 300w\" sizes=\"auto, (max-width: 201px) 100vw, 201px\" \/><figcaption class=\"caption wp-caption-text\">sylvester<\/figcaption><\/figure>\n<p><span data-contrast=\"auto\">\u201ci think 10 percent of your clients give you 90 percent of your problems,\u201d says sylvester, \u201cand i think when you conclude that you can replace them and that it&#8217;s more profitable, it&#8217;s easier and easier to do. and i&#8217;m excited.\u201d<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cit\u2019s important to become more selective in onboarding the new clients and being particular and specific about the type of client you&#8217;d like to work with and bring into your firm,\u201d says ryan pulice, managing member of the pulice group.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cwhen the processes move as designed, and everyone is dealing with clients that are nice and professional to work with, it creates a better atmosphere,\u201d pulice says. \u201cthe staff are happier, which leads to improved results overall, and less inefficiencies in the office.\u201d<\/span><\/p>\n<p><span data-contrast=\"auto\">other highlights include:<\/span><\/p>\n<ul>\n<li data-leveltext=\"?\" data-font=\"symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;?&quot;,&quot;469777815&quot;:&quot;hybridmultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">the importance of maintaining a client base that aligns with firm values;<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"?\" data-font=\"symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;?&quot;,&quot;469777815&quot;:&quot;hybridmultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">the turning point to be willing to fire clients;<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"?\" data-font=\"symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;?&quot;,&quot;469777815&quot;:&quot;hybridmultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">the role the new client intake form plays in client acceptance;<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"?\" data-font=\"symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;?&quot;,&quot;469777815&quot;:&quot;hybridmultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">the criteria used to accept and fire clients; and<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"?\" data-font=\"symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;?&quot;,&quot;469777815&quot;:&quot;hybridmultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">getting the staff involved in the process to fire clients.<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_131263\" class=\"thumbnail wp-caption alignright\" style=\"width: 201px\"><img loading=\"lazy\" decoding=\"async\" class=\"size-thumbnail wp-image-131263\" src=\"\/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-201x201.webp\" alt=\"\" width=\"201\" height=\"201\" srcset=\"\/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-201x201.webp 201w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-424x424.webp 424w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-849x849.webp 849w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-768x768.webp 768w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-300x300.webp 300w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-600x600.webp 600w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-100x100.webp 100w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-24x24.webp 24w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-48x48.webp 48w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-96x96.webp 96w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot-150x150.webp 150w, \/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/ryan-pulice_headshot.webp 1024w\" sizes=\"auto, (max-width: 201px) 100vw, 201px\" \/><figcaption class=\"caption wp-caption-text\">pulice<\/figcaption><\/figure>\n<p style=\"padding-left: 80px;\"><em><strong>more about mike sylvester, mba, cpa\/abv<\/strong><\/em><\/p>\n<p style=\"padding-left: 80px;\"><em>after serving for nearly six years in the united states navy and nine years in industrial roles, mike sylvester joined sbs cpa group in 2004 and became managing partner in 2006. mike specializes in preparing complicated tax returns, tax planning, and tax advisory services for high-net-worth individuals and businesses.<\/em><\/p>\n<p style=\"padding-left: 80px;\"><em>he earned a bachelor\u2019s in business with a specialty in accounting from indiana university in 2006 and a master of business administration from indiana purdue fort wayne in 2011.<\/em><\/p>\n<p style=\"padding-left: 80px;\"><em><strong>more about ryan d. pulice, cpa, ctp<\/strong><\/em><\/p>\n<p style=\"padding-left: 80px;\"><em>ryan d. pulice is a cpa and a certified tax planner with over 17 years of tax and accounting experience. he graduated from the west virginia university with a master of professional accountancy. his expertise is in real estate and small business accounting and tax.<\/em><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>mike sylvester, ryan pulice: 10 percent of your clients give you 90 percent of your problems.&#8221;<\/strong><br \/>\n<a href=\"\/\/www.g005e.com\/2024\/09\/20\/mike-sylvester-ryan-pulice-the-joys-of-firing-bad-clients-gear-up-for-growth\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131264 \" src=\"\/\/www.g005e.com\/wp-content\/uploads\/2024\/09\/mike-sylvester-ryan-pulice_-the-joys-of-firing-bad-clients-_-gear-up-for-growth-low.gif\" alt=\"\" width=\"252\" height=\"142\" \/><\/a><br \/>\n<strong><em>gear up for growth<\/em><\/strong><br \/>\n<em>with jean caragher<\/em><\/p>\n","protected":false},"author":1334,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[1362,2254,2734,3120,2764],"tags":[4599,4600,4439,4560,4597,4598],"class_list":["post-131261","post","type-post","status-publish","format-standard","hentry","category-featured-video","category-growth","category-podcast","category-pro-member-exclusive","category-video","tag-fire-clients","tag-firing-clients","tag-gear-up-for-growth","tag-jean-caragher","tag-mike-sylvester","tag-ryan-pulice"],"acf":[],"yoast_head":"<!-- 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