{"id":122240,"date":"2024-02-06t12:00:18","date_gmt":"2024-02-06t17:00:18","guid":{"rendered":"\/\/www.g005e.com\/?p=122240"},"modified":"2024-08-29t23:53:57","modified_gmt":"2024-08-30t03:53:57","slug":"taxpayer-assistance-centers-a-good-idea-that-should-be-better","status":"publish","type":"post","link":"\/\/www.g005e.com\/2024\/02\/06\/taxpayer-assistance-centers-a-good-idea-that-should-be-better\/","title":{"rendered":"taxpayer assistance centers: a good idea that should be better"},"content":{"rendered":"
<\/strong><\/p>\n a modest proposal.<\/strong><\/p>\n by 卡塔尔世界杯常规比赛时间 research<\/em><\/p>\n taxpayer assistance centers are a great service for the tens of millions of taxpayers who can\u2019t afford the professional help of a tax preparer. they offer a chance for a taxpayer to sit down with an actual human being who is prepared to help.<\/p>\n more: <\/b>irs still falling short on service<\/a> | must the irs be a dark hole?<\/a> | irs plays whac-a-mole with the phones<\/a> | vcs plunk $60 million into ai-powered \u2018autonomous\u2019 tax prep<\/a> | how tax practitioners became cybersecurity risks<\/a> among the services tac staff can help with are:<\/p>\n <\/p>\n customer satisfaction surveys find that taxpayers rate the quality of tac service at 88 percent or higher. the highest ratings were for the helpfulness of employees and professionalism of the representatives.<\/p>\n that seems hard to imagine for an organization that does such a dismal job of solving problems over the phones and through various online tools.<\/p>\n but look at these numbers:<\/p>\n to judge by phone calls to the irs \u2013 93 million in 2024 \u2013 taxpayers need a lot of assistance. and to judge by the customer surveys, taxpayers have good experiences at tacs.<\/p>\n so why does only one out of 93 taxpayers go to a tac for assistance?<\/p>\n an obvious idea<\/strong><\/p>\n one reason might be that 363 tacs aren\u2019t a whole lot compared to the number of taxpayers and the size of the united states.<\/p>\n another might be that it\u2019s hard to get an appointment at an inadequately staffed tac.<\/p>\n another might be that \u2013 surprise! surprise! \u2013 taxpayers tend to have jobs. and tac open hours just happen to coincide with the hours that most people work. and some close for lunch.<\/p>\n so how about opening tacs on saturdays?<\/p>\n good idea! so good that the irs opened 93 tacs one saturday per month during the tax season. they called those saturdays \u201ctaxpayer experience days.\u201d anybody could just walk in without an appointment.<\/p>\n look what happened<\/strong><\/p>\n the response was so strong that a lot of taxpayers got tired of waiting and walked away, frustrated and thinking foul thoughts about uncle sam.<\/p>\n one would wonder why not every saturday at all tacs all year. the main reason was, like so many shortcomings at the irs, lack of funding, ergo lack of staff.<\/p>\n but look what happened: some 2,800 irs and taxpayer advocate service employees \u2013 bless them, each and every one \u2013 volunteered<\/strong> to come in on one saturday each month to help their fellow americans do their patriotic duty.<\/p>\n yes, you read that right. they volunteered. and over 16,000 taxpayers got help on a weekend.<\/p>\n if the irs really wants to help taxpayers \u2013 and it really does \u2013 it needs to open tacs on all weekends and some evening hours, at all locations, and not just during tax season. and for that to happen, congress needs to appropriate funds. it would be worth the investment, and it\u2019s the least the government could do for the hands that feed it.<\/p>\n","protected":false},"excerpt":{"rendered":"
\nexclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n\n
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