{"id":121823,"date":"2024-01-23t13:00:50","date_gmt":"2024-01-23t18:00:50","guid":{"rendered":"\/\/www.g005e.com\/?p=121823"},"modified":"2024-08-29t23:54:01","modified_gmt":"2024-08-30t03:54:01","slug":"irs-plays-whac-a-mole-with-the-phones","status":"publish","type":"post","link":"\/\/www.g005e.com\/2024\/01\/23\/irs-plays-whac-a-mole-with-the-phones\/","title":{"rendered":"irs plays whac-a-mole with the phones"},"content":{"rendered":"

\"frazzled<\/strong><\/p>\n

what, just moving the resources around doesn\u2019t work?<\/strong><\/p>\n

by 卡塔尔世界杯常规比赛时间 research<\/em><\/p>\n

the internal revenue service did a dismal job of answering phone calls in 2021, struggling to pick up the toll-free 1040 phone 11 percent of the time it rang. a year later, that number leaped to a still-dismal 29 percent.<\/p>\n

more: <\/b>ten irs problems that need solutions<\/a> | treasury ig sees progress at irs<\/a> | vcs plunk $60 million into ai-powered \u2018autonomous\u2019 tax prep<\/a> | tax pros are expanding and earning more<\/a> | with fresh funding, irs shows service improvements<\/a> | how tax practitioners became cybersecurity risks<\/a>
\n\"goprocpa.com\"exclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n

so janet yellen did what any treasury secretary would do: she gave the irs a swift kick in the 1040 and committed the service to answering at least 85 percent of calls in 2023 and cutting wait times in half.<\/p>\n

and the irs\u2019s customer service representatives did it! yay, right?
\n
\nwell, not so yay. strapped for staff and funding, the irs solved the phone problem by shifting resources from the processing of tax returns to the answering of phones. the result: slower processing times, delayed refunds and, inevitably, more phone calls regarding the very problem that the irs created by solving the phone problem.<\/p>\n

if the olympics ever recognizes whac-a-mole as a sport, the irs may well win a gold medal for america.<\/p>\n

a variety of backlogs<\/strong><\/p>\n

national taxpayer advocate erin m. collins, in her annual report to congress, points out that delayed tax refunds can be a burden to taxpayers who have paid more than their share up front, a debilitating cash flow problem for businesses, and a needless expense to the irs.<\/p>\n

indeed the delays violate three legislatively mandated taxpayer rights:<\/p>\n