{"id":117628,"date":"2023-12-14t11:55:57","date_gmt":"2023-12-14t16:55:57","guid":{"rendered":"\/\/www.g005e.com\/?p=117628"},"modified":"2024-08-29t23:54:17","modified_gmt":"2024-08-30t03:54:17","slug":"bissett-bullet-beware-the-scope-creep-and-seep","status":"publish","type":"post","link":"\/\/www.g005e.com\/2023\/12\/14\/bissett-bullet-beware-the-scope-creep-and-seep\/","title":{"rendered":"bissett bullet: beware scope creep and seep"},"content":{"rendered":"
<\/a><\/p>\n by martin bissett<\/em><\/p>\n when presented with requests for additional tasks, it is important to say that a particular task is not within the original agreement but that absolutely, you would be very happy to raise a new invoice or undertake a new project for them.<\/p>\n <\/p>\ntoday’s bissett bullet: \u201c\u2018while you\u2019re there, could you just \u2026?\u2019\u201d<\/strong><\/span><\/h3>\n
the scope creep is all of those seemingly small requests that fall outside of your agreement, for which you generally do not charge, out of a desire to please a new client or to avoid an awkward conversation. seep occurs when you volunteer to do that extra work and it becomes an issue when we are too busy doing that free work over and above the original scope to spend time winning any paid-for new work.<\/span><\/h4>\n
today\u2019s to-do:<\/strong><\/span><\/h3>\n
practice confidently responding to a <\/em><\/span>\u201c<\/em>can you just \u2026?<\/em><\/span>\u201d <\/em>request with a client so that the conversation feels natural when it next occurs.<\/em><\/span><\/h4>\n
see more bissett bullets here<\/a><\/h6>\n