<\/a>question your processes at every step.<\/strong><\/p>\n
by hitendra patil<\/i>
\nclient accounting services: the definitive success guide<\/i><\/a><\/p>\n
more: <\/b>raise cas awareness among your clients<\/a> | five ways to profit from cas<\/a> | cas is a value pitch<\/a> | accountants are perfect for virtual cfo roles<\/a> | raise client expectations with cas<\/a>
\nexclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n
when can you feel you don\u2019t have the staffing for cas?<\/strong><\/p>\n
what steps can you take to overcome staffing challenges (perceived or real)?<\/strong><\/p>\n
some of the proven ways in which firms optimize to overcome the cas-staffing challenges are:<\/p>\n
\n
- \n
\n
- can you fetch source documents and information instead of receiving those by mail or email from your clients? for example, bank feeds, sales data from point of sales (pos) systems, employee data from human resource solutions, employee time and attendance data from time clocks, etc.<\/li>\n
- can you process some work automatically? e.g., bank feeds integrated with accounting software, hr and time clock solutions integrated with payroll software, etc.<\/li>\n
- can you automate reports and insights generation? e.g., alerts and notifications based on threshold values set up in the software, automated system reminders for upcoming payrolls or overdue receivables or cash balance going below a certain amount, and so on.<\/li>\n
- can you automate client service delivery? e.g., automatic mobile and email delivery of relevant alerts and notifications to clients, automated emailing of standardized yet customized reports on completion of some process steps, use of client portals and client mobile apps to let clients self-serve to reduce the workload of attending to routine, recurring information demands of clients, etc.<\/li>\n
- in essence, examine the end-to-end cycle of each service you offer and find opportunities to minimize manual work. the time so freed up will help your team to acquire more knowledge to become more competent in providing more and higher value, higher-priced services.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
3 \u2013 remote working and work-from-home culture is here to stay<\/strong> after the experiences with the coronavirus-impacted world. not just accounting firms are moving much faster to the cloud, but the so-called \u201cold-school\u201d clients have also experienced self-service technologies and are coming to expect it going forward. self-service is a non-intrusive experience that clients (humans) feel in control of. when you provide your clients with the ability to do so, you enhance their customer experience. remote staffing, including outsourcing\/offshoring, can not only reduce your overhead costs (e.g., no need to pay for office space) but also expand your firm\u2019s service hours because such remote staff can be in different time zones. also, remote staff can already be experienced in multiple services and can reduce the time it takes to expand your cas offering.<\/p>\n
4 \u2013 many small business clients use \u201caccounting\u201d software to do just basic business functions<\/strong>, i.e., write checks, issue invoices and, in some cases, review financial dashboards. collaborative cloud solutions can enable your firm to provide such clients only those functions so they do not mess up the books (clients are not professional accountants). it means your staff need not do the processing of such basic transactions. the same goes for payroll. in my experience, several business owners want to control how many hours the staff should get correctly paid for (entering the time and attendance data into payroll software). no wonder many payroll firms provide clients such collaborative access to \u201coffload work back to the clients.\u201d<\/p>\n
5 \u2013 and one compelling thing that many firms do not do to reduce manual processing steps is that they do not question the very need for each process step.<\/strong> some process steps can be completely redundant or are used to create data records that are not legally required to be kept or are not of any material use to anyone. if asking the question, \u201cwhy do we do this step?\u201d gets you answers like \u201cbecause it has always been the process\u201d or \u201cbecause my manager told me to do so,\u201d it is time to dive right in and fix it.<\/p>\n","protected":false},"excerpt":{"rendered":"
question your processes at every step.<\/strong>
\n<\/a>
\nby hitendra patil<\/i>
\nclient accounting services: the definitive success guide<\/i><\/a><\/p>\n","protected":false},"author":1363,"featured_media":104690,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[3184,3058,3120,3002],"tags":[],"class_list":["post-113404","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advisory","category-client-accounting-services","category-pro-member-exclusive","category-special"],"acf":[],"yoast_head":"\nfive ways to overcome cas staffing 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