{"id":108526,"date":"2023-02-14t11:55:51","date_gmt":"2023-02-14t16:55:51","guid":{"rendered":"\/\/www.g005e.com\/?p=108526"},"modified":"2024-08-07t23:09:45","modified_gmt":"2024-08-08t03:09:45","slug":"a-lesson-in-customer-service-and-reputation","status":"publish","type":"post","link":"\/\/www.g005e.com\/2023\/02\/14\/a-lesson-in-customer-service-and-reputation\/","title":{"rendered":"a lesson in customer service and reputation"},"content":{"rendered":"<p><strong><a class=\"external\" href=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454.jpg\" target=\"_blank\" rel=\"attachment noopener wp-att-48052\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-48052\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454-424x283.jpg\" sizes=\"auto, (max-width: 424px) 100vw, 424px\" srcset=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454-424x283.jpg 424w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454.jpg 300w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454.jpg 600w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454-768x512.jpg 768w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454-849x566.jpg 849w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454.jpg 1600w\" alt=\"manager standing in front of wall of tvs\" width=\"424\" height=\"283\" \/><\/a>who needs to see you lead?<\/strong><\/p>\n<p><i>by martin bissett<\/i><br \/>\n<a href=\"\/\/www.g005e.com\/shop\/mb-ptp\/\"><i>passport to partnership<\/i><\/a><\/p>\n<p>in order to become a commercially aware practice leader, we need to understand the dna of leadership.<\/p>\n<blockquote><p><b>more: <\/b><a href=\"\/\/www.g005e.com\/2023\/02\/07\/10-questions-for-reconsidering-your-prices\/\">10 questions for reconsidering your prices<\/a> | <a href=\"\/\/www.g005e.com\/2023\/01\/31\/five-reasons-firms-dont-thrive\/\">five reasons firms don\u2019t thrive<\/a> | <a href=\"\/\/www.g005e.com\/2023\/01\/03\/four-biz-dev-tasks-to-start-the-new-year\/\">four biz dev tasks to start the new year<\/a> | <a href=\"\/\/www.g005e.com\/2022\/11\/29\/what-the-next-generation-of-practice-leaders-faces\/\">what the next generation of practice leaders faces<\/a> | <a href=\"\/\/www.g005e.com\/2022\/10\/04\/five-ways-to-show-commitment\/\">five ways to show commitment<\/a> | <a href=\"\/\/www.g005e.com\/2022\/08\/24\/selling-isnt-hard\/\">selling isn\u2019t hard<\/a> | <a href=\"\/\/www.g005e.com\/2022\/06\/08\/do-you-make-your-firm-look-good\/\">do you make your firm look good?<\/a><br \/>\n<strong><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-49700 size-full\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/08\/yellow_key_clip_art-e1375897299811-36p-hi-1-e1603911598474.jpg\" alt=\"goprocpa.com\" width=\"39\" height=\"16\" \/><span style=\"color: #b79c00;\">exclusively for pro members. <\/span><\/strong><span style=\"color: #b79c00;\"><a style=\"color: #b79c00;\" href=\"\/\/www.g005e.com\/wp-login.php?redirect_to=\/\/www.g005e.com\/2023\/02\/14\/a-lesson-in-customer-service-and-reputation\/\">log in here<\/a> or <a class=\"external\" style=\"color: #b79c00;\" href=\"http:\/\/goprocpa.com\/\" target=\"_blank\" rel=\"noopener\">2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n<p>any woman or man leading an accounting firm, who chooses to overcome each operational or client challenge as it if their future depended on it, will not only succeed in practice but will become capable of delivering advisory value to their clients unmatched by their competitors, thus achieving true differentiation.<br \/>\n <a href=\"\/\/www.g005e.com\/2023\/02\/14\/a-lesson-in-customer-service-and-reputation\/#more-108526\" class=\"more-link\">read more &rarr;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong><a class=\"external\" href=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454.jpg\" target=\"_blank\" rel=\"attachment noopener wp-att-48052\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-48052\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454-424x283.jpg\" sizes=\"auto, (max-width: 424px) 100vw, 424px\" srcset=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454-424x283.jpg 424w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454.jpg 300w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454.jpg 600w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454-768x512.jpg 768w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454-849x566.jpg 849w, https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/03\/managerwalloftvs_dollarphotoclub_77690454.jpg 1600w\" alt=\"manager standing in front of wall of tvs\" width=\"424\" height=\"283\" \/><\/a>who needs to see you lead?<\/strong><\/p>\n<p><i>by martin bissett<\/i><br \/>\n<a href=\"\/\/www.g005e.com\/shop\/mb-ptp\/\"><i>passport to partnership<\/i><\/a><\/p>\n<p>in order to become a commercially aware practice leader, we need to understand the dna of leadership.<\/p>\n<blockquote>\n<p><b>more: <\/b><a href=\"\/\/www.g005e.com\/2023\/02\/07\/10-questions-for-reconsidering-your-prices\/\">10 questions for reconsidering your prices<\/a> | <a href=\"\/\/www.g005e.com\/2023\/01\/31\/five-reasons-firms-dont-thrive\/\">five reasons firms don\u2019t thrive<\/a> | <a href=\"\/\/www.g005e.com\/2023\/01\/03\/four-biz-dev-tasks-to-start-the-new-year\/\">four biz dev tasks to start the new year<\/a> | <a href=\"\/\/www.g005e.com\/2022\/11\/29\/what-the-next-generation-of-practice-leaders-faces\/\">what the next generation of practice leaders faces<\/a> | <a href=\"\/\/www.g005e.com\/2022\/10\/04\/five-ways-to-show-commitment\/\">five ways to show commitment<\/a> | <a href=\"\/\/www.g005e.com\/2022\/08\/24\/selling-isnt-hard\/\">selling isn\u2019t hard<\/a> | <a href=\"\/\/www.g005e.com\/2022\/06\/08\/do-you-make-your-firm-look-good\/\">do you make your firm look good?<\/a><br \/>\n<strong><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-49700 size-full\" src=\"https:\/\/cpatwpe.s3.amazonaws.com\/cpatrendlines\/wp-content\/uploads\/2016\/08\/yellow_key_clip_art-e1375897299811-36p-hi-1-e1603911598474.jpg\" alt=\"goprocpa.com\" width=\"39\" height=\"16\" \/><span style=\"color: #b79c00;\">exclusively for pro members. <\/span><\/strong><span style=\"color: #b79c00;\"><a style=\"color: #b79c00;\" href=\"\/\/www.g005e.com\/wp-login.php?redirect_to=\/\/www.g005e.com\/2023\/02\/14\/a-lesson-in-customer-service-and-reputation\/\">log in here<\/a> or <a class=\"external\" style=\"color: #b79c00;\" href=\"http:\/\/goprocpa.com\/\" target=\"_blank\" rel=\"noopener\">2022世界杯足球排名 today<\/a>.<\/span><\/p>\n<\/blockquote>\n<p>any woman or man leading an accounting firm, who chooses to overcome each operational or client challenge as it if their future depended on it, will not only succeed in practice but will become capable of delivering advisory value to their clients unmatched by their competitors, thus achieving true differentiation.<br \/>\n <a href=\"\/\/www.g005e.com\/2023\/02\/14\/a-lesson-in-customer-service-and-reputation\/#more-108526\" class=\"more-link\">read more &rarr;<\/a><\/p>\n","protected":false},"author":1343,"featured_media":44387,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"129943,138048,128028,134808,136315,123634","_relevanssi_noindex_reason":"","footnotes":""},"categories":[2259,2271,3120,3002],"tags":[],"class_list":["post-108526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership","category-marketing","category-pro-member-exclusive","category-special","membership-content","access-restricted"],"acf":[],"yoast_head":"<!-- this site is optimized with 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