{"id":105110,"date":"2022-12-13t11:58:36","date_gmt":"2022-12-13t16:58:36","guid":{"rendered":"\/\/www.g005e.com\/?p=105110"},"modified":"2024-08-07t23:10:06","modified_gmt":"2024-08-08t03:10:06","slug":"good-enough-is-not-enough","status":"publish","type":"post","link":"\/\/www.g005e.com\/2022\/12\/13\/good-enough-is-not-enough\/","title":{"rendered":"good enough is not enough"},"content":{"rendered":"
are your projections sending your firm backward<\/em>?<\/strong><\/p>\n by martin bissett<\/i> how do you react to challenges?<\/p>\n more: <\/b>a list is not a pipeline<\/a> | what the next generation of practice leaders faces<\/a> | five ways to show commitment<\/a> | selling isn\u2019t hard<\/a> | selling happens all the time<\/a> | do you make your firm look good?<\/a> ask yourself and answer these questions when considering the current and future \u201cchallenges\u201d behaviors that you\u2019ll employ. a case study<\/strong><\/p>\n michael had gotten to the end of a tiring and challenging financial year. he was pleased with the fruits of his labors as he had hit both his billing and profitability targets that\u00a0had been set for him by his managing partner 12 months earlier.<\/p>\n in preparing for his review of this financial performance with the managing partner, his sense of achievement made the challenges that had come his way over the year \u2013\u00a0including some internal roadblocks that seemed to be trying to prevent his success \u2013 seem worthwhile and it was with an air of quiet satisfaction that he entered the managing partner\u2019s office.<\/p>\n \u201cmichael\u2026\u201d began the managing partner, \u201ci and the partners are pleased that you\u2019ve managed to demonstrate that you are equal to the expectations that we\u2019ve had of you in terms of your financial performance.<\/p>\n \u201chowever, this year has seen an unprecedented rise in staff salary increases, corporate benefits such as your new car and increased utility, technology and maintenance bills across the entire firm.<\/p>\n \u201cas one of our rainmakers therefore, we have reviewed your forecasts for the next 12-month period and are disappointed to see a budgeted increase of less than the rate of inflation, which if this is all you achieved, would mean the firm taking a backward step in terms of your contribution to our revenues over the next year.\u201d<\/p>\n \u201cwhoa, hang on a minute!\u201d exclaimed michael, practically yelling. \u201cthese figures are the best performance any senior manager has ever<\/strong> posted in this firm and i dare to say a lot better than some of the other partners too. we\u2019re at capacity with the work i\u2019ve introduced. i asked you for increased staff provision for this next year six months ago and it was refused, with my instruction being to increase productivity from existing resources. well, we\u2019re at breaking point now and what you\u2019re asking is unworkable.\u201d<\/p>\n \u201creally? at breaking point? explain to me then why there is no one from your department moving any faster than a normal walking pace around this building? why are we allowing extended lunch breaks with no catch up\u2026\u201d<\/p>\n \u201cyou won\u2019t authorize overtime!\u201d<\/p>\n \u201c\u2026michael, you\u2019re going to get one warning about raising your voice in front of me, before disciplinary action is brought against you.<\/p>\n \u201cas i was saying, there are numerous extended lunch breaks and your team have got time to chat at the water cooler and i\u2019ve yet to hear a conversation about work topics go on there.<\/p>\n \u201cyou need to stop thinking you\u2019ve made it just because you\u2019ve hit your numbers for once. you need to understand that every wage rise, every extended lunch break, every perk that we offer is funded out of profitability.<\/p>\n \u201cmy job is to manage the cash flow of this firm among other things and your job is to wake up, stop patting yourself on the back and revise these forecasts in line with our stated objectives for growth next year as can be found in the strategic plan.<\/p>\n \u201cyou\u2019ve had a good year michael, and there\u2019s a lot of goodwill for you here, but when it comes to the numbers, you\u2019re only as good as today\u2019s performance. let\u2019s see what you can really do in this firm.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
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