{"id":10282,"date":"2010-12-17t14:37:05","date_gmt":"2010-12-17t18:37:05","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=10282"},"modified":"2011-04-13t16:49:35","modified_gmt":"2011-04-13t20:49:35","slug":"success-forumla-2011-turning-complexity-into-opportunity","status":"publish","type":"post","link":"\/\/www.g005e.com\/2010\/12\/17\/success-forumla-2011-turning-complexity-into-opportunity\/","title":{"rendered":"success formula 2011: turning complexity into opportunity"},"content":{"rendered":"

\"\"to flourish in this increasingly difficult climate, ceos are looking for creativity in their executive teams and advisors. <\/strong><\/p>\n

in fact, the authors of a vast new ibm survey<\/a> of 1,500 ceos across the globe say top executives now believe creativity rivals integrity as the single most important quality in a leader.<\/p>\n

\u201ccreative\u201d leaders will need to be more comfortable with ambiguity and experimentation. to motivate and communicate with a new generation of followers and stakeholders, they will need to embrace, in the words of one unnamed professional services ceo in the u.s., \u201cdisruptive innovation and continuous re-invention.\u201d<\/p>\n

the new mission of tomorrow\u2019s top leaders will be two-fold:<\/p>\n

1.\u00a0\u00a0\u00a0 reinvent customer relationships <\/strong>\u2013 84% of u.s. ceos say \u201cgetting connected\u201d to better understand, predict and give customers what they really want is their top priority. that\u2019s somewhat less than the global average. ibm suggests that some u.s. ceos may be \u201cfailing to capitalize fully on the customer data they collect.\u201d<\/p>\n

2.\u00a0\u00a0\u00a0 build operating dexterity<\/strong> \u2013 36% of u.s. ceos are focusing on simplifying their products and operations, chiefly, it seems, through continued cost-cutting. some 64% of u.s. ceos \u201care intent on reducing their fixed and increasing their variable costs, so that they can rapidly scale up or down.\u201d in most other nations, ceos are emphasizing re-thinking their systems over continued cost-cutting.<\/p>\n

ignoring complexity is no longer an option for ceos, cfos and other finance and accounting professionals. will you allow complexity to strangle improvement, crush morale, or undermine profitability?<\/p>\n

the bottom-line question is how will you and your organization respond? how will you develop \u201cthe creative leadership, customer relationships and operating dexterity\u201d to turn complexity into a competitive advantage?<\/p>\n