the cost of staff turnover: $32,500
lose people, lose money how much? the aicpa’s mark koziel and heidi brundage figure it this way:
retention
eight ways the smallest accounting firms compete and win
what big firms can learn from sole practitioners and small firms. “the best independent practitioners have a singular focus on helping their clients achieve their goals,” according to andrew sobel, author of the exemplary “all for one: ten strategies for … continued
five client retention tactics you can’t afford to ignore
believe it or not, as “basic” as some client service procedures are to some, they are very unique to others.
that’s especially true with accountants who have been content for far too long to do business on the golf course or wait for the phone to ring with repeat or new business, according to scott cytron, who runs a marketing agency for accounting vendors.
let’s face facts, he says: in today’s business environment, those who wait for the phone to ring aren’t going to survive for the long haul.
according to scott, here are a few client retention strategies that should not be overlooked: read more →
are you missing next big boom in accounting and finance?
ifrs represents a once-in-a-generation opportunity for accountants and the profession. some firms won’t be ready.
by rick telberg
many finance and accounting professionals, their firms and companies may be wasting a once-in-a-lifetime opportunity if they allow their capabilities to stagnate or their skills to go stale. take, for example, ifrs, short for international financial reporting standards.
in the latest stop-and-go story of the globalized rules, it’s, well, if not “stop,” then at least “maybe later than last we thought.” as a result, some firms and corporations are putting their ifrs hiring and training programs on hold.
but that’s a big mistake. for one thing, the worldwide demand for ifrs technicians will be “huge,” according to craig walker, accounting and finance practice director for the mergis recruiting agency. “bigger than sox,” he says, referring to the sarbanes-oxley act, which remapped the accounting and auditing landscape in 2002.
randy johnston: three issues your firm can’t ignore [video]
issue no. 1: get marketing again. [jwplayer mediaid=”51968″] randy johnston, executive vice president of the hutchinson, kan.-based network management group inc., places “marketing services” at the top of his list of issues for cpa firms, followed by client retention strategies … continued
finance and accounting workers’ job confidence dips
are staffers feeling trapped? confidence among u.s. accounting and finance workers dipped 0.3 points to 50.6 in the first quarter of 2010, according to the mergis group placement agency. mergis called the dip “a slight hiccup” in confidence. highlights: 55% … continued
sandra wiley: keep recruiting [video]
even in a down economy… even when you don’t think you need the staff, great talent can attract new business you never expected. here’s a tip from sandra wiley’s presentation “moving human capital from paralysis to growth,” recorded aug. 16, … continued
recession flattens accounting firms in ’09
no fee growth across all sizes of firm by marc rosenberg, cpa the mantra in 2009 was “flat is up,” which meant that cpa firms would gladly settle for 2009 revenues that simply held firm at the 2008 level, given … continued
shameful: lack of diversity in the cpa profession
howard university’s center for accounting education and cook ross inc. finds that many african americans are leaving public accounting out of frustration with a lack of advancement. only 1 percent of public accounting partners are african american and only 3 … continued
bls projects strong jobs outlook for accountants
especially cpas. the new “occupational handbook” from the bureau of labor statistics at the department of labor reports that job growth for accountants and auditors should surpass 20% through 2018. the prospects are especially bright for cpas, according to the … continued
accountants’ job mood dims, even as economy brightens
mergis confidence index dips. via mergis the accounting and finance employee confidence index, a measure of overall confidence among u.s. accounting and finance workers, dipped 0.8 points to 50.9 in the fourth quarter of 2009, according to the mergis group, … continued
key tips for career success in accounting and finance
veteran cpas reveal their competitive edge. by rick telberg the formula for success in a career in accounting and finance begins with a laser-like focus on serving clients and other stakeholders above and beyond normal expectations, according to a roundup … continued
cpa career rule 1: no whiners allowed
accountants get it done, no matter what it takes.
by rick telberg
many accountants and finance managers, faced with the pressures of a tough business environment and now the upcoming busy season, say they are working harder than ever. read more →