when a staffer stops listening

four issues and solutions in leadership and management.ed mendlowitz cpa the practice doctor q and a

question: one of my managers is complaining that the staff don’t listen to him. the specifics are that he assigns work and it isn’t completed on time and is usually incomplete and full of errors. he says he doesn’t want to supervise people anymore. any suggestions?

answer: i have many suggestions, sorted into four general areas.

here goes: read more →

the 8-point financial tune-up for your accounting firm

hstrengthen your partnership and protect minority interests.

by auqust aquila
creating the effective partnership

with busy season just around the corner, it’s a good time now to tweak your firm’s financials and partner performance.

start by reviewing your billing rates, billing and collection policies, type of work partners are doing, how you reward performers and your leadership.

more august aquila on creating the effective partnership: three ways to run a firm: but only one is sustainable  •  eight key goal areas for partners  •  5 must-do’s for every managing partner today  •  are bad clients driving you crazy?  •  6 steps to handle staffing problems in a merger  •  new times call for new cpa firm metrics  •  6 reasons why cpa firms fail in innovation  •  when the deal is done: a 24-point checklist for the morning after  • 

take the time to focus on what drives the bottom line. it’s time well spent. here are eight issues you shouldn’t miss: read more →

making meetings more productive

ed mendlowitz cpa the practice doctor q and a…by making people more accountable.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: we seem to have a lot of meetings where great ideas are exchanged and then nothing is done. any suggestions?

response: a problem with many meetings is that there are no action items decided upon and assigned. a secondary problem is that many easy and quick-to-do items are assigned but they do not lead the firm toward their overall goals. read more →

can you hear me now?

eight reasons why accounting firms need to work on internal communications first. by bruce w. marcus a terrific definition of chaos is when a client asks two different people in your firm the same question – and gets two different and … continued

5 time management tips for an overworked accountant

time management clock money dreamstime_xs_13009574

ed mendlowitz cpa the practice doctor q and aquestion: i am sure you heard this before, but i just can’t seem to get on top of my work – i am always behind and in addition, my income has been dropping.

i am a sole practitioner with no staff and don’t want any. i like what i do, but lately it seems i have been chasing my tail and losing some ground. my practice is 40% 1040s which are mainly done from mid-january to april 15. i do not file many extensions. another 40% are small businesses that i work on monthly. about half i go to and the other half send in their information or quickbooks files. 10% is payroll preparation for clients.

read more →

ten things every firm needs to make clear firmwide

the main categories of information for internal communications and management. by bruce w. marcus professional services marketing 3.0 while the substance of information varies from firm to firm, there are 10 categories that cannot go unconsidered:

create your “not-to-do’s” list

by hitendra patil
pransform

you can call it a “stop doing these” list.

if you have done the “abc analysis” of your clients, you know the best customers who yield highest net profit per unit of effort (generally your time) are your a clients and those who yield the least are your clients. now do the same with your – and your firm’s – activities. read more →

mismanaging project management

ed mendlowitz cpa the practice doctor q and a

by ed mendlowitz
101 questions and answers

question: i assigned four projects to a manager who reassigned them to a staff 2 person and i gave a date when they were needed that was three weeks away.  when i asked about the progress after two weeks, i was told that nothing was near completion.  now there is a super rush with much stress. how could this situation have been avoided?

response: first off – you are to blame. you did not work with the manager to see how she would assign the work and to whom.  read more →

fixing the partner entitlement mentality

nine reasonable entitlements and 15 misconceptions, bad ideas and outright abuses.

it’s a privilege to be a partner in a cpa firm. not an entitlement. too many partnerships seem to operate as if they had it the other way around. and, in most cases, those partnerships don’t usually make the best cpa firms. marc rosenberg has seen his share of dysfunctional firms. they are no better nor no worse than the people who run them. get these 24 points of partner roles and responsibilities correct and your firm could find a renewal in spirit and in growth.

read more →

getting buy-in: rarely easy, always necessary

ed mendlowitz cpa the practice doctor q and aby ed mendlowitz
101 questions and answers

question: how can i get buy-in in the implementation of new things we decide to do? 

response: i find buy-in the key to a successful program.  it is also extremely hard to get.  it is easy in the board room or at the meeting when the new process or procedure is agreed to, but then there has to be a champion to be responsible for the follow-through and success.  read more →

three must-have checklists for your practice

checklists work for astronauts. why not accountants?

by sandi smith leyva
accountant’s accelerator

airplane pilots and astronauts have checklists for just about everything they do.  checklists promote performance consistency, make it easier to learn new procedures and increase safety exponentially.  in accounting, we can learn from the airline industry and apply checklists to certain areas of our practices in order to reap similar benefits.   here are three areas of your accounting practice that can benefit from checklists: read more →