management

crowdsourcing for accounting practices

by

going beyond outsourcing and virtual workers.

by sandi smith, cpa
accountant’s accelerator

the days are long gone when the only way to build your business was by hiring full-time employees. now there are so many more choices. many employees are interested in part-time work. some prefer to work virtually, which frees a company up from being limited to local talent. and then there’s crowdsourcing, a whole new way to tap into talented labor on a project-by-project basis.

crowdsourcing is a special way to outsource a task. with outsourcing, you know exactly who will be doing the task. with crowdsourcing, you don’t; people just show up and contribute. wikipedia calls it “distributed problem-solving.” read more →

partners demand accountability, except….

by

except when it affects themselves.

by marc rosenberg
author of how to bring in new partners

partner accountability addresses what is expected of each partner, how partners will be managed so that the expectations are met and what the consequences will be for failure to meet these expectations.

i have interviewed hundreds of partners on partner accountability.  i frequently ask them if they would like the firm to have partner accountability.  the most common response i get, somewhat apocryphal, is:  “yes, i’m all for partner accountability (long pause) as long as it doesn’t affect me!” read more →

staff training starts with doing something

by

ed mendlowitz, cpa, abv, pfs
author of “the 30:30 training method“

question: thanks for the training memo. although i requested your memo because i know i need help with improving efficiency and the like with my practice, many of your thoughts and ideas i have already thought of but simply did not implement them.

response: i think you hit part of the nail on the head in what you wrote – you’ve had many of the ideas and “simply did not implemented them.” you need to make changes or things stay the same. read more →

the politics of an accounting firm partnership

by

how one managing partner learned the hard way.

by august j. aquila and robert j. lees
creating the effective partnership

while many managing partners understand the value of a vision statement to focus their partner team’s energies, too few get it right.

creating the effective partnership: two-volume set
creating the effective partnership

a vision is more than a simple statement. when we talk about having a compelling vision, we don’t mean just a well-crafted vision. we mean the vision with a clear destination, the strategies for getting there (the “how to”), the way progress will be measured and the benefits to the partners of going on the journey.

more on partnership management:  nine rules to creating highly effective partnership teams   |   audacious vision and grand purpose prove essential to cpa success | are you creating a sustainable firm? | the debilitating effects of denial at accounting firms | the five psychological hurdles that cpa firms must confront today

let’s look at an example of what can happen when all the elements (vision, journey, milestones and a positive answer to what’s in it for me) aren’t in place. read more →

27 tough questions for evaluating the performance of a managing partner

by

including: managing partner evaluation forms, parts 1 and 2.

by marc rosenberg
cpa firm management & governance

this is really an upward evaluation.  like all upward evaluations, people evaluating the managing partner should be limited to those in a position to offer informed input.  this means that at firms of fewer than 10 to 15 partners all the partners will probably want to participate.  but once a firm gets beyond 10 to 15 partners, an increasing number of partners may not be in a position to respond to the evaluation factors listed in the form.

more cpa firm management & governance:  18 things partners owe their firms – and each other   |  17 ways to measure a partner  |  how the structure of an accounting firm changes through the years    |    congratulations! your firm needs a human resources director    |    the 19-point marketing director job description    |    checklist: how the best managing partners and firm admins work in concert     |    21 questions for managing the managing partner    |    no partner vote needed: 17 decisions best left to the managing partner alone    |    new rules: 13 items that should be in your managing partner’s job description    |    when is it time to shift your firm from partnership-style to corporate-style governance?    |    not every firm needs a general patton    |

firms with management or executive committees may wish to limit the evaluation to the partners on those committees.

once you have decided who will be allowed to participate in the evaluation, each partner should complete the evaluation forms.  read more →

building a bridge or welding girders together?

by

building a bridge to somewhere…

by august j. aquila and robert j. lees
creating the effective partnership

screen shot 2013-08-07 at 3.13.01 pm
buy the report – $165. free shipping.

the more that partners are engaged with the firm’s future the better they perform. so, the picture of the firm’s future has to be compelling. it has to persuade people that they want to play a part in making it a reality.

more on partnership management:  nine rules to creating highly effective partnership teams  |   audacious vision and grand purpose prove essential to cpa success | are you creating a sustainable firm? | the debilitating effects of denial at accounting firms | the five psychological hurdles that cpa firms must confront today

nearly all of the firms we know agree with the sentiment but getting the partners engaged isn’t always easy. so, how do firms go about engaging the partners and making sure they remain that way? read more →

nine rules to creating highly effective partnership teams

by

screen shot 2013-08-07 at 3.13.01 pm
buy the report – $165. free shipping.

by august j. aquila and robert j. lees
how to engage partners in the firm’s future

managing partners always ask us what it takes to achieve sustained, consistent partner performance.

more on partnership management:   audacious vision and grand purpose prove essential to cpa success   | are you creating a sustainable firm? | the debilitating effects of denial at accounting firms | the five psychological hurdles that cpa firms must confront today

while the answer is easy, maybe simplistic, the implementation is difficult in most firms. read more →

17 important ways to measure a partner

by

by marc rosenberg
cpa firm management & governance

one of the most common agenda items at partner retreats is the question of what it means to be a partner in the firm.

more cpa firm management & governance:  17 ways to measure a partner  |  how the structure of an accounting firm changes through the years    |    congratulations! your firm needs a human resources director    |    the 19-point marketing director job description    |    checklist: how the best managing partners and firm admins work in concert     |    21 questions for managing the managing partner    |    no partner vote needed: 17 decisions best left to the managing partner alone    |    new rules: 13 items that should be in your managing partner’s job description    |    when is it time to shift your firm from partnership-style to corporate-style governance?    |    not every firm needs a general patton    |

so, what is a partner? here are 17 metrics. read more →

six reasons you’ll wish you had a partnership agreement

by

with 18 key clauses and 24 essential ingredients.

by marc rosenberg
cpa firm management & governance

a partnership agreement  contains clearly defined terms and conditions of the firm including, but not limited to, each partners’ responsibilities, their pay and their roles within the business.  it also includes rules and regulations that are to be followed by the partners in the business. it is essential for a cpa firm to have a partnership agreement, regardless of how collegial and friendly the partners are with each other.

more cpa firm management & governance:  how the structure of an accounting firm changes through the years    |    congratulations! your firm needs a human resources director    |    the 19-point marketing director job description    |    checklist: how the best managing partners and firm admins work in concert     |    21 questions for managing the managing partner    |    no partner vote needed: 17 decisions best left to the managing partner alone    |    new rules: 13 items that should be in your managing partner’s job description    |    when is it time to shift your firm from partnership-style to corporate-style governance?    |    not every firm needs a general patton    |

a partnership agreement can prevent potential future disagreements that could occur pertaining to the objectives and responsibilities of the firm.

a number of years ago, i was engaged by the managing partner of a firm to draft their first-ever partnership agreement.  the firm had three partners: the 57 year old founder, who was a dominant, rainmaking managing partner, and two other younger partners who performed at a much lower level than the founder.  read more →

why good accounting firms make bad decisions

by

the dysfunctional partner team and three ways to get them back on track.

you’ve tried management by committee. and by now, you know it doesn’t work. in a new analysis of cpa firm management practices, marc rosenberg finds, “management by committee rarely works.”

there must be a better way. and, yes, there are a few. here is a five-point spectrum of approaches that firms use to make decisions. one of them may work for your firm.

read more →

how the structure of an accounting firm changes through the years

by

when to re-organize your firm’s management structure.

by marc rosenberg
cpa firm management & governance

firms may operate for years without much structure, enjoying happiness and profitability. then, seemingly overnight, the firm “hits the wall.” growth slows or stops. staff turn over. systems become inefficient. profits stagnate. for many firms, the “wall” is at the $6 million to $8 million annual revenue mark, while others don’t experience the slowdown until revenues approach $10 million.

roberto goizueta, ceo of coca cola in the ‘80s and ‘90s, described this perfectly: “challenging the status quo when you have been successful is difficult. if you think you will be successful running your business in the next 10 years the way you did the last 10 years, you’re out of your mind. to succeed, we have to disturb the present.”

the cure for this malady is to get organized.

in this report:

  • five reasons no two firms are exactly alike.
  • nine keys to strong cpa firm organizational structures.
  • how cpa firm governance structures change as firms grow larger.
  • sample cpa firm org charts for three sizes of firm.
  • the 13 forces of departmentalization. read more →

when should you sign a new lease, merge or just retire?

by

a seven-step process to confront the questions raised by lease renewals.

question: i signed up with a broker who introduces buyers and sellers of cpa practices, to find someone who would buy my practice when i want to retire. i don’t want to retire yet, but am starting to think about it. the broker suggested a merger now combined with a buyout deal when i am ready to retire. am i going about this in the right way? read more →