staffing shortage? look at your business model

kill the billable hour, embrace remote work, stay flexible, get social, says pasha malik of thyor.


^ click to play

with richard rothstein

twitter and linkedin are the go-to resources for finding new talent at the mclean, va.-based thyor group of companies, founder and ceo pasha malik tells richard rothstein for 卡塔尔世界杯常规比赛时间.

more on the staffing crisis:  the digital toolset for hiring at a small accounting firm  |  learning how to hire amid covid  | how covid rewrites the rules for recruiting | steven braunstein: new covid strategies for staff recruiting and retention | irs has recruiting problems, too | 12 signs it’s time to outsource | how aging boomers impact the accounting profession | why remote workers need retreats | 44 key attributes for assessing staffers | coaching the right way | 20 best practices for staff training and retention | the art and science of hiring: three essentials for the covid age | uncover potential in 10 interview questions | why your firm needs to attract more millenials | why small firms can win the talent wars | the one big reason your hiring sucks | five ways to improve operating margin during covid | getting and keeping the best people | be a talent magnet | who’ll quit next? | why you must constantly push work down |

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but he has much more to say about fixing the accounting business to make it more competitive for attracting the best people. in fact, his group of companies may be a model of the next-generation cpa firm, offering through various entities outsourced cfo services, tax planning, technology consulting, and venture capital advisory services. read more →

not all employees want the same perks

dog sleeping in home office as woman works at computer in backgroundeducation and tech stipends? why not?

by jody grunden

in addition to the more traditional benefits, we also offer a few creative perks that i think our employees really appreciate, including an education stipend and a technology stipend.

more: not all employees will work out | uncover potential in 10 interview questions | try an accountability chart instead | do you have the right people?
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education stipend

we believe that continuing education keeps our team members sharp and ahead of the game. one of our core values is “curiosity” because we want our employees to always be thinking about how we can improve our services, become more efficient and do things better. we want people to think outside the box because we’re not a typical accounting firm, nor do we ever want to be one.
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granting unconventional request pays off

car driving on road on pillars through swiss mountainsproof that systems work.

by ed mendlowitz
call me before you do anything: the art of accounting

one time, one of my young and very bright staff people asked me in the beginning of june if he could take off the months of july and august so he could travel by car throughout the united states. after asking him to repeat this three times, i gulped and told him he could.

more: why annual staff evaluations fall short | 10 ways to stay in control | advice to new accountants | clients don’t lose sleep for overpaying taxes | when time-based pricing works | how auditing is like a pirouette | ¿que es bookkeeping? | testifying before congress
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i figured that if i did not tell him he could, he would simply give notice and quit. i also figured that if he returned in september and applied for a job, i would rehire him. i also realized that we have women taking off at least two months at a time to have babies and nothing terrible happens. the world (as defined by my small accounting firm) survives and moves forward.
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the wrong way to look for staff

classified ad for an accountantconsider why the person is leaving.

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: please explain why you told me this ad was off base.

more: how to get the most from cpe | how improv can help accountants | four tips for new partners | an alternative to pro bono | 14 better uses for timesheet data | 9 must-haves for firm growth | 5 ways to build teamwork
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answer: the ad was placed in a local newspaper by a small cpa firm looking to hire someone with two years of experience. this firm obviously does quality work since they do audits.
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20 best practices for staff training and retention

number 20 with target and arrows in center of zeroare they employees or team members?

by ed mendlowitz
call me before you do anything: the art of accounting

colleagues complain that it is hard to train staff because they do not listen, and even if they were trained properly, they would then leave, preventing recoupment of the training costs.

more: why create an accounting firm business model? | advice to new accountants | clients don’t lose sleep for overpaying taxes | when time-based pricing works | how auditing is like a pirouette | ¿que es bookkeeping?
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i hear what they are saying but do not agree with either premise. training is essential and must be committed to by the partners and owners and become part of the firm’s culture.
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not all employees will work out

illustration of different types of people connected… and that’s ok.

by jody grunden
building the virtual cfo firm in the cloud

there’s a common misnomer when it comes to retention and keeping people on the team. retention doesn’t mean keeping every single person on your team forever.

more: uncover potential in 10 interview questions | what running a virtual cpa firm really costs | give your leadership team time to lead | hate billing? use a different method | use bots to your advantage | how to attract clients like a magnet
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not only do you want to get the right people on the bus, but you also want to get those people into the right seats. we want summit cpa to be a great place to work, and we want great people to be working here. however, we realize it may not be the right place for every person.
read more →

the art and science of hiring: three essentials for the covid age

after covid, recruiting may never be the same, according to bill carroll, hoops hr ceo.

^ click to play the video

with matt solomon

bill carroll, ceo of hoops hr, reveals the three keys to smart hiring for accounting firms, in this conversation with matt solomon.

“we look at retention in really three key areas,” carroll says. “it’s security for that person. a lot of that has to do with income, but a lot of that has to do with how they’re treated internally as a person. how does the organization engage in conflict? how do they solve a conflict? is there ultimately a resolution? there’s a security aspect to that, and pay is just a portion of that.”

“care is another,” carroll adds. “security plus care. we look at care as benefits packages or access to benefit packages. then there’s retirement and perks, which should really be aligned with your core values.”

the third element is appreciation. “appreciation will ultimately lead to retention. we all know that experiences drive beliefs, beliefs drive behaviors, and behaviors drive results.”

 

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transcript read more →

uncover potential in 10 interview questions

make remote hiring easier.

by jody grunden
building the virtual cfo firm in the cloud

before our firm became a distributed company with a remote workforce, our hiring was naturally limited to a small geographical location – fort wayne, indiana.

more: what running a virtual cpa firm really costs | learning to love video calls | be more effective remotely with disc | protect client files from cyberthreats | get ready to launch virtual cfo services | riches in niches | marketing is about thought leadership
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when we really started to grow, we knew we needed to bring in more senior-level accountants to be able to handle the clients we were bringing in at such a rapid pace.

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accounting jobs recovery slows

cpa firms and tax prep still down somewhat.

by beth bellor

unemployment edged down to 6.7 percent in november, but the accounting profession saw few of those gains, with its only upticks coming in the payroll services sector.

more on jobs: tax & accounting firms rehire two-thirds of pre-covid workforce | new job cuts at cpa firms | covid job toll: tax & accounting cuts 17,500 employees | firms recall half of furloughed staffers | covid kills 67,600 jobs in tax and accounting | pre-covid-19, accounting profession hits new highs
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in this report, 卡塔尔世界杯常规比赛时间 highlights:

  • current and long-term hiring trends in each of the bookkeeping, payroll, tax, and cpa segments of the industry (all data seasonally adjusted)
  • average hourly wages for key segments
  • typical hours worked per week
  • trends concerning women in the accounting workforce

read more →

staff orientation: a little investment goes a long way

businesswoman shaking hands with someone out of viewwhat do you wish you had known your first week?

by steven e. sacks
the new fundamentals

staff retention and onboarding in cpa firms are ongoing problems. a critical component of retention is staff orientation.

more: building teamwork under covid pressure | how can change management really produce change? | trust: one building block of success | make your presentations memorable | have a real-life conversation | is your message open to interpretation? | why proper communication is critical
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because of the accounting profession’s regulatory nature, firms have provided cpe in accounting, auditing and tax updates. why? because adherence to rules and standards is mandatory. but what about other areas to ensure that the firm’s professionals are given the tools and knowledge to perform at their optimal level?
read more →

give your leadership team time to lead

large group of people gathered into an upward arrow shapeget the right people on the bus, then figure out where to go.

by jody grunden
building the virtual cfo firm in the cloud

as our team was growing and we reached over 30 team members, we recognized the need to establish a formal leadership team. when we were smaller, it worked fine for adam and me to be the primary decision makers, but as our client base and workload grew, we realized we would become a bottleneck and slow things down.

more: be more effective remotely with disc | do you have the right people? | boost efficiency with tech stacks | the only 3 metrics you need | how we sell audits online | 3 steps to better client communication in a crisis | four key financial metrics for growing any business | why process is key to remote work
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at that point, we made a conscious effort to transition our daily tasks and client responsibilities to other team members so we could remove ourselves from the weeds and focus on the higher-level view of the company.
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why your firm needs to attract more millenials

two men talking at table, one younger in plaid with man bun, one older with glasses and sweater over shoulderswhat makes a firm millennial-friendly? ask a millennial.

by frank stitely
the relentless cpa

younger clients demand electronic solutions. if you want younger clients, evolve your firm.

more: why millennials are the answer | why small firms can win the talent wars | there are no easy answers | how to thrive as a 21st-century firm | farm-aid for accountants? | whittle down wip | the tax practice traffic cop
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this evolution becomes even more critical when you consider that paper tax forms are going away. we will harness electronic data feeds from blockchain transaction systems. annual tax season meetings become totally useless at this point.
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