the 44-point staff performance evaluation checklist

ed mendlowitz cpa the practice doctor q and ahow well would you score?

by ed mendlowitz
the 卡塔尔世界杯常规比赛时间 practice doctor

question: do you have a staff evaluation checklist?

more practice doctor q&a: managing partners should drop their book of business | rule #1 for how to get everything done | too much paper, too many drives | 34 ways to make more money | why this help wanted ad is all wrong | why credentials are worthwhile | i made partner, now what? | why gross is the method for pricing a practice

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

answer: i did not have a checklist of attributes that are looked at in evaluating staff performance, so i prepared one…
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tax & accounting industry charts 4% annual growth rate

cpatrendlines jobs report tilt
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one big exception in the million-person workforce: payroll agencies.

today’s best new recruiting & retention strategies?
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by 卡塔尔世界杯常规比赛时间

want to work 4.2 percent longer but make 8.2 percent less? no? then you probably should avoid a payroll staff position, according to new 卡塔尔世界杯常规比赛时间 research.

women continue to make gains, even hitting double digits in one sector.

the tax and accounting industry’s latest gains mark the 41st month in a row of year-over-year employment expansion, the longest continuous growth streak since the 45-month period that ended october 2008 with the global banking collapse. before that, the longest uninterrupted expansion lasted 93 months, ending september 2001 with the attacks of 9/11.

magid
magid

among those firms expanding their rosters, they’re hiring at the five-person magid stroud accountancy corp., near san francisco.

magid stroud principal sandy magid tells 卡塔尔世界杯常规比赛时间 he’s “seeking qualified applicants, one a seasoned tax-oriented manager and the other a semi-senior.” magid will even kick in a “contribution to your favorite charity if you refer someone whom we hire.”

noeldner
noeldner

he adds, “we emphasize a team approach to all projects, provide a lot of life-work balance, and provide individually based continuing education.”

they’re hiring in grand rapids, mich. administrative assistant stephanie noeldner tells 卡塔尔世界杯常规比赛时间 that 15-person baker holtz is looking for new people. “i have a job that challenges me and i enjoy,” noeldner says. “i love the people i work with and i work for an amazing company that appreciates their employees.”

adams
adams

and they’re hiring in ridgeland, miss. at 30-person matthews cutrer & lindsay, audit manager shannon adams says, “i’ve been with my company since i graduated college. the top management at my company has been actively involved in helping me succeed in my goals and has given me the support i need. my firm appreciates its employees and values them and their families.”

in this report, 卡塔尔世界杯常规比赛时间 highlights:

– current hiring trends in each of the bookkeeping, payroll, tax, and cpa segments of the industry.

– average hourly wages for key segments.

– typical hours worked per week, and

– trends concerning women in the accounting workforce.

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more merger questions than you imagined

business group of two women and two men shaking handsthere’s a lot to consider whether merging up, down or laterally.

by bill reeb and dominic cingoranelli

although we find that an internal ownership transition often can be your best bet, a merger makes sense in many cases. so, if this is the direction you are heading, we’ve highlighted some of the issues below that we think you ought to consider, with the first one being to really take a close and hard look at the compatibility of the organizations courting each other.

more on performance management: how to compensate your managing partner | the job of managing partner: empowered or emasculated? | how the best managing partners turn ideas into reality | make accountability a process | accountability requires clear expectations | base retirement on today’s operations

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

who is a likely candidate for a merger?

if you are going to consider a merger, which firms would seemingly be a good fit for your practice – i.e., your clients and your employees and if, applicable, partners?  the better the fit, the more likely you will be able to retain clients and employees, and the greater the chance for overall success of the merged firms.
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merging for all the wrong reasons

jigsaw puzzle with pieces missing and word "incomplete" in gapfirst: get your house in order; don’t expect someone else to do it for you.

by bill reeb and dominic cingoranelli

for at least the past 10 years, the merger market among cpa firms has been pretty active. while the market volume has waxed and waned a little several times during this period, mergers have been a topic in almost every strategic planning retreat we have facilitated.

more on performance management: how to compensate your managing partner | mps: how to elect them … and fire them | partners as role models: the good, bad & ugly | managing the managing partner | pay varies when performance varies | accountability is for everyone | who decides what?

 

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

 

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paying the managing partner: today’s trends and best practices

businesswoman holding giant dollar symbolhow firms are balancing base salaries against billable hours.

by bill reeb and dominic cingoranelli

the managing partner should have a compensation plan unique to that position focused on carrying out the strategic and tactical objectives of the firm.

more on performance management: how to elect a managing partner … and how to fire them | why accountability falls to managing partners | how to implement strategy, step by step | how to decide who decides pay | accountability includes partners | succession plan requirements | how retired partners are robbing their own firms | 4 ways to create more capacity | partner retirement and the war for clients | succession: the questions to care about | hazards of not reallocating equity

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

while there can be some individual performance goals assessed, the bulk of the managing partner’s incentive package and focus should be on overall firm performance. the key here is that you don’t want an incentive system for the managing partner that is overly focused on individual goals because the real value of this position is in driving firmwide change.
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the missing link: developing your people to achieve profitability

painter
painter

how traditional cpe fails firms, employees, and the cpa profession.

by stacey painter
loscalzo associates ltd.

as a provider of continuing professional education who travels around the country lecturing at cpa firms large and small, there is one constant topic that i hear regardless of firm size: “we struggle with hiring and retaining employees – particularly after the two-year mark.”

this problem is not new – we had the same issues when i started my cpa career at an accounting firm 26 years ago. what is new however two decades later, is history showing us over and over again that the process of retaining employees begins well before a person is hired. and once hired, comprehensive on-going training that combines behavioral and technical components is critical to the success (profitability) of a firm.

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managing partners: how to elect them… and fire them

midsection of businessman moving out with cardboard box from officeand why a five-year term is ideal.

by bill reeb and dominic cingoranelli

often, firms elect a managing partner with a majority vote, but to dismiss a managing partner within their elected term requires a higher vote, commonly two-thirds of the equity vote. in some larger firms, the people running for managing partner might not be eligible to vote in this process, but in many others, everyone can vote.

more on performance management: the job of managing partner: empowered or emasculated? | how the best managing partners turn ideas into reality | make accountability a process | accountability requires clear expectations | base retirement on today’s operations | how involved should retired owners be? | how to find a partner’s replacement

the reason why everyone should be allowed to vote is simply that the smaller the firm, the more likely that removing the candidates being considered for the position puts too much control in the minority ownership of the firm. for example, consider the following six-partner firm scenario:
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payroll workers still on a roller coaster

cpatrendlines jobs report tiltindustry employment rises, with women seeing huge gains.

what it takes to succeed in today’s profession:
join the survey; get the answers

by 卡塔尔世界杯常规比赛时间

industry hiring is moving ever higher but wages aren’t keeping pace, according to new 卡塔尔世界杯常规比赛时间 research.

sole practitioner joshua giminez of fair winds tax and financial and columbus counted himself among those in a the latest 卡塔尔世界杯常规比赛时间 survey probably willing to consider a new job and keeping his eyes open. “opportunities to increase my income level abound,” he explained.

numbers are growing in nearly all sectors of the tax and accounting industry, with women in particular advancing 5.9 percent annualized and even higher in cpa firms and payroll.

yet, payroll remains volatile. workers are finding more opportunities, with 9.7 percent growth, but hourly pay for staff is off by 6.6 percent.
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how committees kill firms

businesswoman working at deskwhy managing partners need to be accountable.

by bill reeb and dominic cingoranelli

as we have said so many times before, everyone likes the idea that “i” will hold “me” accountable. but few like the idea of “anyone else” holding “them” accountable.

more on performance management: the job of managing partner: empowered or emasculated? | partners as role models: the good, bad & ugly | managing the managing partner | pay varies when performance varies | accountability is for everyone | who decides what? | cpa firm performance assessments: 15 core competencies, 21 questions

so, once it is decided that accountability is important and someone needs to be responsible for implementation, the discussion quickly shifts to “let’s form a group of people, like an executive committee or a compensation committee to hold us accountable.”
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learn to read your firm’s culture

four young business people chatting outside office buildingbonus: 3 outlooks from our exclusive expert council.

by martin bissett

the passport to partnership study collated a number of responses from existing partners of accounting practices in a conversational style.

 

more on the passport to partnership: 5 ways to get buy-in for firm culture | competence: more than technical skills | partnership: competence is just the foot in the door | are you partner material? maybe not

examples that really stood out on the realities of individual variances in firm culture are showcased below.

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the job of managing partner: empowered or emasculated?

woman executive coaching a male employee across deskwhy eat-what-you-kill firm cultures produce weak ceos.

by bill reeb and dominic cingoranelli

let’s review some best practices as to how the managing partner is elected, what is expected, for what term and how he or she is protected if removed from that role.

more on performance management: how to monitor goal progress | how to implement strategy, step by step | how to decide who decides pay | accountability includes partners | succession plan requirements | how retired partners are robbing their own firms | 4 ways to create more capacity | partner retirement and the war for clients | succession: the questions to care about | hazards of not reallocating equity | cpa firm performance assessments: 15 core competencies, 21 questions | 5 harmful management attitudes (and how to fix them)

the job differs whether it is being filled under the eat what you kill (ewyk) or building a village (bav) models. for example, under the ewyk model, the managing partner is likely the largest equity partner, or if not, then the default would be that the role of the managing partner would be that of administrative partner.  because the ewyk model is usually a silo model built around superstars, the managing partner’s role is to handle all of the matters that the other partners don’t want to do.  it is not uncommon in these scenarios that the managing partner earns a stipend to fill that position, and that the stipend is not very much (maybe $25,000 to $75,000 a year).

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partners as role models: the good, bad & ugly

two older businessmen talkingaccountability and reviews are more important at higher levels, not less.

by bill reeb and dominic cingoranelli

evaluation of performance and goal achievement is something done that should be performed multiple times during the year. unfortunately, many cpas tend to think of management as a waste of time, and evaluations as purely a human resources requirement created by the government to protect employees to the disadvantage of the organization.

more on performance management: how to implement strategy, step by step | how the best managing partners turn ideas into reality | make accountability a process | accountability requires clear expectations | base retirement on today’s operations | how involved should retired owners be? | how to find a partner’s replacement

well, that is one way to look at it. but we think it’s the wrong way.
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how to implement strategy, step by step

businessman's shoes toeing words "what's your next step?"be specific and find ways to “catch” the partner in action.

by bill reeb and dominic cingoranelli

an example of the process

it’s one thing to say “the managing partner implements strategy,” another to put it into action.

more on performance management: make accountability a process | pay varies when performance varies | accountability is for everyone | who decides what? | firms say what would change retirement pay | action plans for transitioning partners | how retirement issues affect succession planning | how partner ratings factor into equity | develop your employees or suffer the consequences

following is an example of this process, providing more detail to show how it might look in actual practice. let’s assume that one of the goals of a partner is to increase the most trusted business advisor activity for his or her top clients. in the initial goal sheet, for this one goal from the managing partner, that might look like this:
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