survey: 97% of leading firms now offer flexible work arrangements

senior businessman mentoring two younger workersbut only 83% provide the tech to do it well.

by jennifer wilson
on staffing

what is work flexibility?

more on staffing: the 12 reasons your staff hates your firm | 8 keys to keeping staff engaged | how to create a talent management strategy | what happened to the relevancy of the cpa profession? | staffing: what cpa firms are learning the hard way
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at convergence coaching we use the terms “anytime, anywhere work” and “work flexibility” very similarly. both refer to increased flexibility around one’s work schedule and the place where work is done, while simultaneously meeting the needs of clients and staff and the goals of the firm.

convergencecoaching’s anytime, anywhere survey

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the 12 reasons your staff hates your firm

bonus worksheet: calculating the high cost of turnover.

by marc rosenberg
on staffing

let’s examine the state of cpa firm professional staff turnover.

chart on staff retention
staff turnover rates, annualized, by firm size. source: rosenberg map survey at store.www.g005e.com

more on staffing: 8 keys to keeping staff engaged | how to create a talent management strategy | what happened to the relevancy of the cpa profession? | staffing: what cpa firms are learning the hard way
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the high cost of turnover

much has been written about the high cost of turnover. almost all estimates range from 1 to 1.5 times an employee’s annual compensation.
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are you an ostrich or a giraffe?

ostrich and giraffeare you an ostrich or a giraffe?

by lee eisenstaedt
leading with courage academy

there are leaders of cpa firms who think everything is right with the world, from their client relationships to their people.

how do they know for sure? well, they don’t. there’s been no study or feedback or hard data to go on.  based on their years of experience, they just know…somehow.   it’s the rare ones who have conducted a client survey to uncover festering problems they are unaware of. however, many choose to close themselves off from the truth and continue to operate in the same fashion as if nothing were happening.

then there are those firm leaders who have a clear view of what is working well and what is in dire need of improvement. this type of leader understands that if left unaddressed the urgent problems will remain and, in all likelihood, result in operational breakdowns.  this may involve serious costs to the firm.

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accounting firms expand at 5% rate

cpatrendlines jobs report tiltbut why is hiring up and wages down?

by 卡塔尔世界杯常规比赛时间

accounting employment in most sectors once again hit new highs, according to new 卡塔尔世界杯常规比赛时间 research.

gains over 5 percent were seen year over year in overall staff employment; cpa staff employment; women overall, at cpa firms and in payroll; payroll overall and staff numbers; and payroll staff hours. unfortunately, that last group saw their earnings swing down even more.

the 卡塔尔世界杯常规比赛时间 monthly jobs report has been following a decline in wages and a simultaneous increase in headcounts, which may signal a new dynamic at play in the industry. robert fligel, president and ceo of rf resources, the leading new york cpa firm m&a broker and executive recruiter, suggests several factors may be the cause. “i think firm are hiring more lower level people, like more new college grads; more home-grown talent; and the effect of outsourcing.”

in this report, 卡塔尔世界杯常规比赛时间 highlights:

  • current hiring trends in each of the bookkeeping, payroll, tax and cpa segments of the industry.
  • average hourly wages for key segments
  • typical hours worked per week
  • trends concerning women in the accounting workforce

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.
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8 keys to keeping staff engaged

talent management modelplus 3 steps each on leveraging and retaining talent.

by marc rosenberg
on staffing

we used to think the primary driver of staff productivity and retention was job satisfaction. but more important is employee engagement where staff think: “i get to go to work today,” instead of, “i have to go to work today.”

more on staffing: how to create a talent management strategy | what happened to the relevancy of the cpa profession? | staffing: what cpa firms are learning the hard way
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

while satisfaction is important, an engaged employee is more productive, produces higher-quality work and is less likely to leave your firm. equally important, engaged staff create engaged clients. these clients spend more money with you by purchasing more services your firm has to offer.
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how to create a talent management strategy

smiling businessmen listening to young female during interview5 steps to acquiring the right employees.

by marc rosenberg
on staffing

what is talent management?

more on staffing: what happened to the relevancy of the cpa profession? | staffing: what cpa firms are learning the hard way
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it’s an umbrella term for how firms acquire talent, engage people in their firm, develop their skills and retain them. among many things, it addresses:
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what happened to the relevancy of the cpa profession?

college students listening to lecture17 ways to make accounting careers relevant to staff.

by marc rosenberg
on staffing

the business graveyard is littered with major organizations that missed the boat by failing to see cataclysmic game-changers happening right before their eyes.

more on staffing: staffing: what cpa firms are learning the hard way
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  • ice companies failed to get into refrigeration because they saw themselves in the ice business.
  • railroads missed out on autos and aerospace because they didn’t see themselves in the transportation business.
  • a ceo of digital equipment corporation (dec) said he couldn’t imagine why people would want a computer in their own house.
  • it took the wright brothers five years to get the u.s. government to even talk to them about their invention.

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staffing: what cpa firms are learning the hard way

marc rosenberg, "when firms excel at making their firms great places to work where staff stay and thrive, client service always improves."4 reasons staff are the #1 key to firm success.

by marc rosenberg
on staffing

the ancient greek philosopher heraclitus said:  “there is nothing permanent except change.”

more from the author: how to identify partner potential in staffers | 15 ways to develop staff into partners | staff best practices … for the firm | staff likes and dislikes about the accounting profession | keys to bringing in new partners

goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

people fly and drive cars instead of using horses and carts. technology has replaced calculators, slide rules and how books are written. food is purchased at grocery stores instead of grown on the farm.
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new research: cpa firms hiring more, paying less

cpatrendlines jobs report tiltoverall headcounts expand as average wages decline.

by 卡塔尔世界杯常规比赛时间 research

the accounting profession is on a roll, at least where employment is concerned. record highs are being set for all sectors except bookkeeping, which tied may’s mark, and tax preparation, which has fallen for two months.

meanwhile, women continue to make strong gains, with year-over-year increases ranging from 6.8 to a staggering 23.8 percent. and payroll continues the same path it’s been on for months: more employees, who work longer and make less.

the rise in demand for labor while prices decline would seem to defy the laws of supply and demand.

one or more of several factors may be at play. labor supply may be suddenly expanding as new workers enter the market from the sidelines. or, cpa firms may be throttling wages in order to increase partner incomes, a key factor in potentially lubricating the m&a frenzy as partners age out. or, it could mean firms are replacing high-wage workers with new technologies and pushing more work down the pyramid, raising partner-to-staff leverage — a trend detected in other research studies. in any case, it’s a phenomonon 卡塔尔世界杯常规比赛时间 is investigating.

in this report, 卡塔尔世界杯常规比赛时间 highlights:

  • current hiring trends in each of the bookkeeping, payroll, tax and cpa segments of the industry
  • average hourly wages for key segments
  • typical hours worked per week
  • trends concerning women in the accounting workforce

professional and business services remain one of the bright spots in u.s. employment, which rose by 161,000 in october. the sector rose 43,000 during the month and has added 542,000 jobs over the course of the year. unemployment overall was little changed at 4.9 percent.

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survey: next gen leaders getting restless

angry anger frustration staff worker businessmanhow do you keep them?

by jennifer wilson
the rosenberg map survey

growth is up for many firms. but so is staff turnover.

more from the survey: mergers keep racing forward  | do you have a firm or a co-op? | accountability, equity, compensation are concerns | map survey top 10 findings | cpa firm revenues rise a hefty 8%
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

in firms with solid marketing engines, people – including firm leaders – are stretched thin trying to

  • land prospects,
  • serve clients,
  • recruit and onboard people and maybe even
  • integrate a merger.

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the two most common management styles

senior businessman with his team at officedo cpa firms need management or leadership?

by bill reeb and dominic cingoranelli

let’s start out with a straightforward question. what is the difference between management and leadership?

more on performance management: 8 ways to manage clients | the limitations of rainmakers | firms only grow when partners play their roles | the four basic parts of cpa firm partner agreements | younger partners see succession differently | how to compensate your managing partner | the job of managing partner: empowered or emasculated? | how the best managing partners turn ideas into reality
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

from one point of view, leadership is far different than management.
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8 ways to manage clients

two men shaking hands across a tablethis is job 1 for the practice owner.

by bill reeb and dominic cingoranelli

whether you simply desire to improve your firm’s operations or identify and implement a new long-term strategy, you need to be clear about the role that the owners, partners or shareholders should be playing in your firm.

more on performance management: the limitations of rainmakers | different roles for different partners | how big ‘books’ hurt firms | developing a three-year vision [video] | more merger questions than you imagined | mps: how to elect them … and fire them | partners as role models: the good, bad & ugly | managing the managing partner
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

to be sure, the roles and responsibilities of a cpa firm owner or owners will vary from firm to firm, based on that firm’s needs and circumstances, and you need to adapt any recommendations to fit your firm’s situation.
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the limitations of rainmakers

young man under rain-covered umbrellawhy marketing has to permeate the firm and the process.

by bill reeb and dominic cingoranelli

for most firms, new business comes in through referral. therefore, the bigger a partner’s client base, the more likely that partner will bring in new business – which simply means that the more clients a partner knows, the more referrals that partner is likely to receive (not in percentage, but in raw numbers).

more on performance management: different roles for different partners | dealing with a-d clients (you know who we mean) | how small ‘books’ hurt firms | why the partner agreement matters | merging for the wrong reasons | how to implement strategy, step by step | accountability requires clear expectations | how retirement issues affect succession planning | how partner ratings factor into equity
goprocpa.comexclusively for pro members. log in here or 2022世界杯足球排名 today.

other drivers of referral success are long-standing service (seniority) and position in the firm (such being one of the named or senior partners). in these cases, there is an extended opportunity for referral simply because:
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