clayton oates: one way to keep clients for life
play the infinite game and 11 more takaways
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the disruptors
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“we’re ultimately in the people business. we’re in the relationship-building business. we just happen to do accounting.”
that’s how clayton oates, the founder of qa business, views the accounting profession.
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oates also believes accountants can choose whether they are playing a finite, zero-sum game with clients or the infinite game, which continues forever and results in an abundance forever mindset with clients, who will then be your clients for life.