small business optimism slumps in march, according to surepayroll.
the index fell two percentage points from february to 69 percent in march, with hiring is down 2.2% year-to-date. “while large businesses, medium-sized businesses and even larger small businesses may be seeing improvements in hiring, the smallest of businesses aren’t,” the company said.
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hint: it’s not all about money. and your answers could help you to better understand your clients.
how do you define success? join the survey, see what your peers are saying.
in a 卡塔尔世界杯常规比赛时间 straw poll of accountants about their notion of “success,” the overwhelming majority are telling us that building a growing business or advancing in their career is not necessarily the most important goal. and career and business may not be as important as you think.
real-time results:
one day at the offices of frank j. pavlica cpa in inverness, ill., it dawned on the folks that tax returns, like clients, have their own personalities. so far…
they buy what you stand for.
and, is that the right question?
the top challenge for firms is getting new clients, according to a new survey of sage accountants network members.
next most frequently mentioned were tax law complexity and changes, followed by time management, keeping up with technology, and the effect of new regulations and standards.
let’s face it: men and women work and communicate differently. people are as different as fingerprints, and many of us are loathe to generalize. however, some generalizations are both appropriate and necessary, according to workplace consultants victoria simon, ph.d., and … continued
and the seas are kind of rough. [youtube]vdtx-e-2i0k[/youtube] gary shamis, managing partner of ss&g financial services and one of the producers of winning is everything, reflects on the key take-aways. more 卡塔尔世界杯常规比赛时间 coverage here.
from the accounting office management & administration report via texas society of cpas.
attracting and retaining clients has taken on new importance for cpas whose firms have taken a hit in the last few years.
to flourish in this increasingly difficult climate, ceos are looking for creativity in their executive teams and advisors. in fact, the authors of a vast new ibm survey of 1,500 ceos across the globe say top executives now believe creativity … continued
a survey of the world’s top ceos provides clues to the bottom-line needs and expectations of companies and clients. by rick telberg finance and accounting professionals may be unprepared for a world of increasing complication in 2011 unless they can … continued
firm of the future will shift focus from what it does to what the client wants. [youtube]r_fynridixy[/youtube] edi osborne of mentorplus is on a mission, a mission to transform the profession one firm at a time to a client-centric business … continued
survey shows 82% of cpas at top 100 accounting firms tie new technology adoption to client retention and firm growth. bay street group research finds accounting firm partners are embracing document management and software-as-a-service solutions to meet client needs and … continued
client service is not just smile training — it’s about treating people the way they wanted to be treated.
by arnold sanow
arnoldsanow.com
in today’s fast-changing and competitive environment, excellent client service is not only nice but essential for success. in fact, the only way to differentiate yourself and to become less of a commodity in the marketplace is through outstanding service.
more: arnold sanow at 卡塔尔世界杯常规比赛时间
the strategies for keeping clients for life can be honed down to some basic steps that any business owner can use. read more →