putting the “no jerks” rule to work in tax season
and a couple more ideas for high performing firms.
by ed mendlowitz
tax season opportunity guide
if you have staff, have happy, cheerful, helpful people. don’t surround yourself with downers and nay-sayers. make sure they are team players.
part of this is your firm’s culture. it takes work to get people to work together and to focus on doing what it takes to service the client fully, properly and timely. everyone working together gets it done. you need to create that atmosphere.
here are three things that might help: