what clients want: mostly, ‘more’

but when do you say “enough!”

by rick telberg

cpas do a lot of things in the course of their accounting work, from audits to tax prep to business advice to mopping up the tears of those who have been brave and foolish enough to venture into the jungle of american entrepreneurialism.

but in a certain way, all of these functions boil down to one: satisfying your clientele.
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white paper: recruiting the best talent

“cpa wanted…” just won’t cut it anymore.

instant download

analysis by bruce w. marcus
get the free download: a white paper offered in partnership with the marcus letter

executive summary

“cpa wanted. at least 5 years experience with audits. tax experience a plus. benefits.”

it’s amazing how much recruiting advertising is as sparse as that, seeking accounting professionals with the same limited imagination that a storekeeper might use to hire someone to sweep the floor.

no wonder recruiting is such a problem for accounting firms and finance departments.

in these days of acute shortages of trained and experienced professional personnel, in an era of intensive competition between firms for superior personnel, it’s startling to see recruiting techniques that may have worked in the depression years, but are certainly not up to the needs of today’s accounting firms.

of all the competitive points faced today by accounting firms, perhaps the most urgent is recruiting. with the explosion of work caused by new regulation, such as sarbanes-oxley, with the shortage of much needed skilled professionals, especially those versed in new regulations and technologies, with the competition for this kind of talent most urgently needed in smaller communities and particularly in smaller firms, with greater demands from an increasingly sophisticated clientele, new views of recruiting become a major concern.

more…
— 9 essential ingredients to fixing the problem
— 4 management techniques you must know

get it now: recruiting the best talent in a competitive environment. free download. read more →

so who likes red ink?

how not to use color in financial reports. by rick telberg for hewlett-packard save 10% with color printers becoming commonplace in business, it’s surprising so few tax and accounting professionals have taken a moment to learn a few basic rules … continued

what do clients really want?

ask a client: it’s not necessarily what you think. add your opinion; get the instant download. join the survey. get the instant download. by rick telberg at large the profession has long recognized an “expectations gap” in the public’s view … continued