{"id":50212,"date":"2016-10-19t05:00:23","date_gmt":"2016-10-19t09:00:23","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=50212"},"modified":"2017-07-20t05:04:01","modified_gmt":"2017-07-20t09:04:01","slug":"use-social-media-analytics","status":"publish","type":"post","link":"\/\/www.g005e.com\/2016\/10\/19\/use-social-media-analytics\/","title":{"rendered":"how to use social media analytics"},"content":{"rendered":"
<\/a>plus 8 specific steps to take.<\/strong><\/p>\n by becky livingston<\/i> social media presents communicators with an unparalleled ability to measure and track a deluge of data in order to derive insights on the effectiveness of their campaigns. this has made analytics one of the most critical tools in the social media marketer’s arsenal.<\/p>\n more on social media:<\/b> how social media affects seo<\/a> | content categories and how to leverage them<\/a> | how to manage social media in 22 minutes a day<\/a> | how to schedule and manage social media activity<\/a> | which social media should you use?<\/a> | what is social media?<\/a> according to technopedia<\/a>, social media analytics is an \u201capproach of collecting data from social media sites and blogs and evaluating that data to make business decisions.\u201d have you ever wondered what you really need to measure in order to gauge your success on social networks? the social conundrum is that we often find it hard to report on the success of given initiatives, while at moments we get overwhelmed with a stream of stats and indicators, struggling to make sense of it all. below is a list of key performance indicators, for several of the major platforms that you could be measuring.<\/p>\n facebook<\/strong><\/p>\n while the data can be sliced and diced per day, per week or per the past 28 days, i tend to prefer the more aggregated view (28 days) in order to compare on a month-per-month basis.<\/p>\n most of these metrics are provided when you extract a report, either at page level or post level, for a facebook company page. each of the analytics below is a common kpi. what you want to do is tie those directly to a business goal.<\/p>\n example<\/strong><\/p>\n business goal: increase leads by 10 percent over a period of three months.<\/p>\n facebook kpi: engaged users by post level and page level. if this number is increasing, consider targeting this audience with a sponsored post to complete an action on your website, such as join a mailing list, download a document, attend a webinar, etc.<\/p>\n case study<\/strong><\/p>\n lawrence b. goodman & co. pa<\/a>, a new jersey firm specializing in dental practice accounting, posts to its facebook page on average five times per week. in mid-july 2015, it promoted one of its downloadable whitepapers organically to its more than 150 followers. in addition, it boosted the post to its target geographic and demographic audience for a small fee ($5 for one day) through its facebook page.<\/p>\n the boosted post results showed it:<\/p>\n when correlating that facebook action to the firm\u2019s website page, one can easily track website visits and downloads from the facebook page for this particular post to increases in website activity. further, form download completions are also directly related to the facebook page via a traceable url. thus, demonstrating the use of facebook boosted posts for downloadable\/traceable content to the firm\u2019s business goal of increasing engagement among facebook members.<\/a><\/p>\n there are several third-party tools available that provide information that facebook\u2019s algorithm is missing. razor social offers this short list of alternatives<\/a>. many of those on the list extend beyond facebook. review each to see which most suits your needs.<\/p>\n twitter<\/strong><\/p>\n twitter also has analytics available, but there are numerous ways to gather knowledge about an account and tweet\u2019s performance other than within twitter, e.g., hootsuite reports. as with other social media platforms, tying social media metrics to business goals is key. if you have no intention of doing that, then refrain from using social media all together.<\/p>\n here\u2019s an example: increase website visitors via social media by 25 percent over a 12-month period. if your target social platform is twitter, you would want to monitor the inbound traffic to your site from this platform via your website analytics. however, if you want to gain granular data about particular products, services, downloadable content, etc. i suggest using a traceable url in each tweet you plan to track.<\/p>\n example<\/strong><\/p>\n hypothetical firm cooper and ganache cpa wants to increase website traffic from twitter by 25 percent over a period of 12 months. to ramp up for the increase, it creates a series of downloadable documents, tip sheets and guides that will be housed on its website. additionally, it generates a series of how-to videos that will also reside on its website. finally, it will add a \u201cjoin our mailing list\u201d feature and landing page to its website with complementary landing page to collect leads.<\/p>\n each month, on twitter, it will promote several of those new content elements, one week a white paper, the next one or two videos, the third join our mailing list. each of those unique website landing pages would have a unique url associated with it; so, when you view the website analytics, you can see which tweet drove the traffic to the website.<\/p>\n <\/a>you can find url builder tools within products like hootsuite, or you can use tools from google and other search engines by searching for \u201curl builders\u201d in a search engine.<\/p>\n the tweets in this example would look something like this:<\/p>\n in each case, the link would go to a unique landing page on the website, which is determined by the url. to further segment the link, change the campaign term and campaign name to reflect the item you\u2019re promoting, in this case the financial planning ebook.<\/p>\n the outcome of the long url is www.cooperganache.com\/financialplanningebook? since the url itself is longer than 140 characters, a tweet\u2019s maximum length, copy and paste that long url into a shortening tool, such as bitly, hootsuite, ow.ly, etc. to get the shortened link for twitter. then use the shortened link in the tweet.<\/p>\n the firm\u2019s website analytics tool should track the long url to the inbound link (twitter) and product (financial-planning-ebook).<\/p>\n most twitter analytics tools provide these kpis:<\/p>\n to monitor kpis that are perhaps not captured within the twitter analytics module, but that remain nevertheless very important, use third-party tools, such as those listed by twittertoolsbook.com<\/a>, including tweet archivist, social bro, mentionmap, twitonomy and more.<\/p>\n in my experience, these have been the most useful twitter metrics to monitor within a weekly or monthly dashboard, depending on your business model:<\/p>\n youtube<\/strong><\/p>\n when producing a video then sharing it over the web, we typically focus on one number, views! while views are important, it\u2019s also easy to buy \u201cviews\u201d from link farms and other scam sites. thus, it\u2019s important to have a few more indicators to monitor in order to see how successful you are on youtube.<\/p>\n from a relationship marketing perspective, consider putting an emphasis on getting more subscribers, since that is the equivalent of gathering emails and building a database of people with whom you can communicate regularly, for example when a new video comes out.<\/p>\n i tend to take a closer look at the estimated minutes watched stat: did people watch 5 percent of our video? 50 percent? 95 percent? it\u2019s up to you to define what is considered \u201csuccessful,\u201d depending on length of videos, when the call-to-action shows up, etc.<\/p>\n in 2013, shopify posted a blog \u201c10 ways to track video performance.\u201d that post is still being used as a foundation in 2015. based on that post, below are additional statistics to consider:<\/p>\n when it comes to video, do not consider it a set-it-and-forget-it medium. effective youtube channels can direct visitors to a website quickly and also lead to effective social sharing.<\/p>\n example<\/strong><\/p>\n since its flash mob video in 2012, withum has produced annual videos showcasing its firm\u2019s fun culture, resulting in thousands of hits on its youtube channel.<\/a> the residual effect however, is the amount of views its non-pop-culture videos have also received along with the increased website traffic from its youtube channel. in 2015 alone, the firm\u2019s \u201cwithum uptown funk state of the firm video\u201d collected over 10,325 views. its complementary blooper reel for the same video had over 1,470 views at the time of this writing.<\/p>\n with 257 subscribers as of this writing, it\u2019s a unique opportunity to share new video content with specific messages, calls to action and information that others can share on their social platform(s) of choice.<\/p>\n
\nthe accountant\u2019s social media handbook<\/i><\/a><\/p>\n
\nexclusively for pro members. <\/span><\/strong>log in here<\/a> or 2022世界杯足球排名 today<\/a>.<\/span><\/p><\/blockquote>\n
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\nit is also used to gauge real-time decisions, sentiments, consumer choices and intention for a brand and\/or product.<\/p>\nkey performance indicators (kpis)<\/h3>\n
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third-party tools<\/h3>\n
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\n=financial-planning-ebook<\/strong>&utm_campaign=sept-21-2015<\/p>\n\n
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