{"id":46431,"date":"2016-06-29t05:00:08","date_gmt":"2016-06-29t09:00:08","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=46431"},"modified":"2017-05-02t12:30:02","modified_gmt":"2017-05-02t16:30:02","slug":"what-to-do-when-a-client-doesnt-pay","status":"publish","type":"post","link":"\/\/www.g005e.com\/2016\/06\/29\/what-to-do-when-a-client-doesnt-pay\/","title":{"rendered":"what to do when a client doesn’t pay"},"content":{"rendered":"
ask questions. negotiate. and be ready to cut your losses.<\/strong> by michelle long and\u00a0sandi leyva<\/em> how many times have you been unable to collect from a client?<\/p>\n more small firm growth strategies:<\/b> the dreaded \u2018quick question\u2019<\/a> | how to manage client expectations<\/a> | how to handle price sensitivity<\/a> | how to handle referrals \u2013 and how not to<\/a> | trashing the spreadsheet: best practices in modern expense management<\/a> | how to find hidden money for your clients<\/a> | why clients need dashboards<\/a> | 3 ways to implement value pricing<\/a> | how small firms can use value pricing<\/a> | 3 ways to raise your prices<\/a> | building reputation to build your business<\/a> | 3 killer lead generation channels<\/a> | your existing clients are your best leads<\/a> | need more business? focus on referrals<\/a><\/p><\/blockquote>\n when we asked this question in a poll, 26 percent of you had never gotten stiffed from a client… yet.<\/p>\n that\u2019s good. but a lot of us have gotten stiffed or burned when we\u2019ve not collected money from a client.\u00a0it’s happened to us.<\/p>\n if you\u2019re one of the smart ones it\u2019s only happened once and never again.<\/p>\n what do we do when there is a billing dispute? first, yes, get paid up front and that\u2019s a good policy.<\/p>\n let\u2019s talk about some situations where there is a billing dispute. first, if you have a big job and they want you to do some cleanup or catchup work and you estimate it will be a minimum of $2,000, you want them to pay you $1,000 up front before you do the work. if they\u2019re not willing to pay you $1,000 now what makes you think they\u2019ll pay you $2,000 later? right, so they should be willing to pay some money up front.<\/p>\n
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