{"id":40264,"date":"2015-04-11t05:00:37","date_gmt":"2015-04-11t09:00:37","guid":{"rendered":"https:\/\/48e130086c.nxcli.net\/?p=40264"},"modified":"2016-04-12t11:08:18","modified_gmt":"2016-04-12t15:08:18","slug":"radical-customer","status":"publish","type":"post","link":"\/\/www.g005e.com\/2015\/04\/11\/radical-customer\/","title":{"rendered":"being radical is all about your customer"},"content":{"rendered":"

think in a new way, starting now. <\/strong><\/p>\n

by jody padar<\/i>
\nthe radical cpa<\/i><\/a><\/p>\n

once you begin brainstorming about your new processes, you need to think about it from as many different viewpoints as possible, with an emphasis on design thinking. the easiest way to define design thinking is to look at it from your customer\u2019s perspective instead of yours.<\/p>\n

more on radicalism: <\/b>being radical starts with being the change<\/a> | why start being radical now?<\/a> | going radical: the 4 tenets of a \u2018new firm\u2019<\/a> | why should cpas be radical?<\/a> | the roots of \u2018radical\u2019 cpas<\/a> | the first 3 questions i should have asked before starting my own practice<\/a><\/p>\n

it\u2019s not all about you. i know, i know. but hear me out. it\u2019s hard to look at your firm from a customer\u2019s perspective. that\u2019s why we gravitate to a firm-centric point of view. this point of view asks questions like:<\/p>\n