how much time do you lose to pop-ins and unscheduled phone calls? get it back.
by frank stitely
the relentless cpa
ambush meetings and phone calls are unscheduled events. clients just walk in with a tax document and want to say, “hello.”
more: get clients to bring tax docs early…yes, early |you train your clients, whether you mean to or not | train your clients before they train you | why time tracking still matters | business owners face one of three exits | don’t let clients dictate tax workflow | make fewer mistakes, increase revenue and capacity | how small firms can win the talent wars | easy ways to avoid ‘done but’ tax returns | six ways to create a millennial-friendly firm | do you know your turnaround time?
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this morphs into, “quick question while i’m here. …” fifteen productive minutes escape your life, which is really 30 minutes when you consider the mental time you need to switch back to the task that was interrupted.
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