how to change if you don’t like what you learn.
by ed mendlowitz
77 ways to wow!
a while ago i gave a speech on business performance measurement and, to prepare, i searched online and found many books on performance measurement, but they were for personnel performance, not for businesses where i found only a dismal few.
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however, that’s what i have been doing my entire career, so i was able to put together an enlightening presentation. that also got me thinking about the areas business owners and managers should concentrate on to improve their business’ performance.