how to change if you don’t like what you learn.
by ed mendlowitz
77 ways to wow!
a while ago i gave a speech on business performance measurement and, to prepare, i searched online and found many books on performance measurement, but they were for personnel performance, not for businesses where i found only a dismal few.
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however, that’s what i have been doing my entire career, so i was able to put together an enlightening presentation. that also got me thinking about the areas business owners and managers should concentrate on to improve their business’ performance.
for starters, here are three basic premises: