your firm may need to change its culture.
by steven e. sacks
the new fundamentals
did you ever notice when you call an associate or a friend or a business of any type, more often than not he or she will always respond with “i’m really busy” or “i’ve been jammed up”? it does not matter the time of the year, much less the time of week or day.
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has busy become too colloquial or just a throwaway line? what is actually meant by “busy”? or, more specifically, what is the condition of “busyness”?
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