ah, the damocles sword of staff retention.
by steven e. sacks
the new fundamentals: practical guidance for today’s accounting firms
there is an old adage: “you don’t know what you have until it’s gone.” this covers everything from people to technology and things in between. some people might make the argument they know or knew what they had, they just always thought they would have it – whatever “it” is.
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this situation reveals itself in the work environment. you have done all you could (or so you think) to attract and recruit a high-performing team; created programs to keep your team members enthusiastic and jazzed about coming to work; and spent vast sums on training and education.