by frank stitely
the relentless cpa
you can divide staff into four categories: administrative, entry-level preparer, advanced preparer and manager.
more: the right way to assign staff projects | some uncommon advice on hiring full-time staff | what goes into a client project? | value pricers ignore half the pricing puzzle
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i’m tempted to state that administrative employees are the most important people in your firm. i won’t go quite that far, but your administrative staff are every bit the face of your firm that you are.