how to increase lead generation, conversion and retention.
by rob nixon
most accounting practices have a zero-based lead generation (or new inquiries) strategy, which means they do nothing. new clients just “appear,” typically via referral.
more on strategy: change is on the horizon | do your clients want more? | the bizarre habits of accountants | 12 traits of a better you | how to calculate a value price | boost efficiency and your bottom line | 4 sales systems and some secret sauce | marketing objectives determine marketing amount | rewards go far beyond money | what it means to be a real-time accountant
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nothing wrong with getting referrals from existing clients. in fact they are the best quality leads you can get – free and credible.