don’t wait for exit interviews; conduct retention interviews.
by steven e. sacks
there is an old adage: “you don’t know what you have until it’s gone.” this covers everything from people to technology and things in between.
more: how enthusiastic is your staff? | negotiate for success, not a ‘win’ | does busyness really mean productivity? | so much to do and so little time: achieving success in the c-suite
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some people might make the argument they know or knew what they had, they just always thought they would have it – whatever “it” is.
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