more enthusiasm = more productivity and profitability.
by steven e. sacks
did you ever take a survey of your firm’s staff to gauge its level of job satisfaction or how enthusiastic it is about working in your firm or company?
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every so often you should conduct a survey that asks anything ranging from clarity of purpose and level of commitment to flexibility and advancement. it costs nothing to do but will yield important anecdotal data to be addressed by senior leadership. you may find that staff wants more input on developing business or increased exposure to clients and customers.