bonus checklist: 3 key points for mapping a process.
by jody padar
the radical cpa
there are several ways to gather the information you need to create your process map.
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depending on the scope and length of the process, you could observe the process in action. this works best for a process that cycles quickly. if a process can be started and completed several times in a day or an hour, this is a good candidate for observation. if you can observe multiple operators performing the process, you will begin to get an idea how consistently it is followed.