empower staff to make mistakes (safely)
think of it as teaching judgment.
by ed mendlowitz
202 questions and answers: managing an accounting practice
question: recently a colleague asked me: “how do you teach judgment?” and before i could respond, he answered it himself with “you can’t teach judgment!”
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response: everyone working for you has and uses judgment – they have homes, families, organizations they belong to and they manage their career. each of these requires their exercising judgment many times a day. they all have judgment.
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